Customer Ratings & Reviews
- Model:
- 4IK-00001
- |
- SKU:
- 6514400
Customer reviews
Rating 4.4 out of 5 stars with 16947 reviews
(16,947 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
XBOX Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son got this for Christmas and 100% loves it!! He like the paddles and all the features that come with it.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Best gaming controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brother freaked with this controller! Easy to use and the new colors are a plus! Best works with xbox one
I would recommend this to a friend- Cons mentioned:Stick drift
Rated 2 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drift issues. Battery life on this one not nearly as good as first one.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 3 out of 5 stars
Great controller, but not extended life.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great controller, but it wears out just as soon as one of the regular game controllers. So if you want to spend the money, at least buy the protection plan.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sean,
We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Not sure what to do with this now.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was on clearance. Open box or something The right bumber doesn't always work and i tried to go through Microsoft but they said the 1 year warranty was already up on it and bestbuy said even though it open box or clearance marked it would still have that warrenty it hasnt even been a year and now i have a broken controller.if your going to buy one get it new.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Quick Stick Drift
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift within 6 months. Regular Xbox controllers last longer than that.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 3 out of 5 stars
Controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it has much i don’t know I feel that it don’t last me as long the black elite 2
I would recommend this to a friendRated 3 out of 5 stars
Nit reliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sticks started drift after 3 months of usage, not really a good use of money
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Blue
No, I would not recommend this to a friendRated 2 out of 5 stars
Breaks easy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this controller thinking it would last me for a long time but after 5 months of having the controller the LB button stopped working correctly. Controller has never seen a kids hand or been dropped. I would save your money and just buy a SCUFF controller. Other than the LB button messed up its a great controller and easy to use and feels great in your hands but will not last you 6 months. My original controllers have lasted me 4 years no problems. You would think a $200 controller would last way longer than a $60 one.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Shane,
We're sorry that there's an issue with the LB button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
Ok controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is not that great, make sure you get an warranty with this thing, it will break on you in some shape or way. I like the first elite controller compare to this model
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Jake,
We're sorry if there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Not so good controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst possible controller, expensive and not good quality. my friend actually asked for one and i never enjoyed it, drifts occasionally
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
Only worked for 3 months.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second controller, the first one failed after 3 months of use unfortunately I did not purchase a warranty. My right rear bumper stopped working, I used microsoft warranty and got it back working but my other bumper was not working. I had to purchase another controller after this. I love it but they are unreliable.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 3 out of 5 stars
Great Quality*
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After weeks of use. Right thumb stick started getting drift
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Buyer beware - broken controllers out of box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had exchange this twice due to stick drift issues and once due to a face button issue. Currently on my 4th which is working acceptably for a $150+ controller. Ridiculous a multi billion dollar company can release such a trash product with no consequences. It honestly needs to be taken off the market and fixed.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 3 out of 5 stars
has potential but thumb stick issues continue
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i loved the first month of this controller. The build quality seems great, yet it continues to have the stock drift issues of the series one and the warranty is lacking for a 200 controller
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Simple and great design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller and long battery life. I do wish I had the paddles but that's why this is a bit cheaper.
I would recommend this to a friend - Cons mentioned:Button quality
Rated 1 out of 5 stars
Open Box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box EXCELLENT and controller RB didnt work. other open box Excellents were missing parts or dirty. Terrible, best buy needs to do a better job. These controllers were fair at best. Returned will not buy open box again..
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend - Cons mentioned:Stick drift
Rated 1 out of 5 stars
Do not buy open box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has major issues with stick drifting. Also DO NOT buy open box. If anything goes wrong with it and you need to exchange it they will make you pay the difference of the open box price and the price of a new one. Honestly they should honor the open box price if the item is defective.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend - Cons mentioned:Stick drift
Rated 2 out of 5 stars
Better controllers elsewhere likely
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this controller in April of 2020. already has bad stick drift in the right thumbstick which makes games unplayable. Will return.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Darren,
We're sorry that there's an issue with the right thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you haven't done so already, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Dissapointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very dissapointed to not get the full controller and have several less than stellar marks on the controller itself.
No, I would not recommend this to a friend








