Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 6514400
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
Less than one year of owning, it has massive con
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Massive controller drift for less than one year of owning. Hopefully doing a warranty exchange.
No, I would not recommend this to a friendGood Joystick, but still faulty
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this joystick, but it still has some of the same issue as the previous GEN. The RB button is faulty and it will stop working after a while.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with the right bumper on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If you're within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
be care ful buying open box items
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller would have ben fine but it was a open box and best buy didn't check it out before putting it back on the shelf one of the buttons in the back was broken and the left and right bumpers don't work the way they are supposed to plus when it vibrates it sounds like something is broken inside
No, I would not recommend this to a friendHeadset Port does not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller - but the headset port doesn't work - I'd like to exchange - but they're sold out - Im going to try to find a wireless headset for now...
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the audio jack on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if you're unable to exchange through Best Buy, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great controller bad thumb stick quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works fine. Bought it in December 2022 it is now February 2023 and the thumb buttons have already started to wear and they’re on the strongest twist setting. Would rather just buy the gen 2 controller with paddles. The setting on the trigger button are also on the strongest setting and it seems like it fading away.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great Job Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightyears better than the original controller! Works great with PC as well!
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller on the market! I recommend to anybody whosna serious gamer !
I would recommend this to a friend Face buttons fail to register 20 % of the time.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran various games and started counting the times I jumped with my character in various games. Out of 200 consecutive jumps with other buttons or joysticks used, and sometimes without, only 80% of A button presses registered (with or without bluetooth). Noticed this with other face buttons as well, but did not test as rigorously. The feel and build of the controller are nice, though I think the weight is a bit too much. Setting up the controller is easy through the Xbox Accessories app, and setting controller defaults and updating firmware is quick.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nick,
We're sorry that there is an issue with the buttons on your Xbox Elite Wireless Controller Series 2. Please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Price
Great item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pricey for not coming with any part of the component pack not even a case
I would recommend this to a friend - Cons mentioned:A button
Horrible quality control
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 5 of them and all of them had non functioning A buttons and some even had non functioning Y buttons. Ended up making my owm pro controller at home for $30 with my old ps4 controller. I highly recommend you do that, avoid the elite controllers.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift. Recipient reports that it exceeded their expectations.
I would recommend this to a friend - Cons mentioned:Button quality
Xbox elite open box controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller has sticking buttons and didnt come with all the parts.
No, I would not recommend this to a friend - Cons mentioned:Stick drift
Horrible Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased after 3 years of a regular controller, conveniently after the return period ended the "A" button started to go out and the stick drift is horrible. I think I used it for about 3 weeks before it became completely useless if I wanna play competently.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Controller !!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the controller is excellent, and the case is perfect design.
I would recommend this to a friend - Cons mentioned:Stick drift
Don’t waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4th one and came out of the box with stick drift. If you get lucky and get one with no issues i guess it’s good but 3 out of 4 of mine came broke.
No, I would not recommend this to a friend Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was nonfuntional upon arrival. Seems it was not checked to make sure it worked before shipment.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Pretty solid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid definitely an improvement over the first gen
I would recommend this to a friend Poor design
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like most Xbox elite controllers, even with proper care; the trigger eventually broke jsut from being used. Sad design
I would recommend this to a friendLB Button stopped working.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s insane, you pay over $150 for a controller so you are expecting to get a quality product. I bought this almost exactly a year ago. Several weeks ago the LB button stopped working. Microsoft won’t replace it of course. They don’t have enough money I guess. The controller is nice until your buttons stop working. I had the controller previous to this as well which had issues with the grip coming off. It’s always something. Disappointed.
No, I would not recommend this to a friendBest gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its sleek design,comfort,xbox and pc compatable make a good gift for gamers
I would recommend this to a friend