Customer Ratings & Reviews

First controller I owned RB button switch failed. Now this controller has the same issue, not activating at all or double clicking. A gamers dream to select the wrong weapon while playing Fortnite. Initially I tried remapping to the button to the bottom, no big deal, just new muscle memory to learn. Then the left analog stick started drifting forward. Deal breaker. Geek squad guess who going to be visiting you soon. I never had this issue with 360 controllers. MS needs to get their act together. Personally, I have had 3 Xbox 360’s, 3 Xbox one X’s and 3 elite series controllers fail. Enough said.

Started out great then the buttons broke after 4 months.

Do not buy open box online the controller I got was covered in some type of grease and so is the case I had to clean it off it was disgusting after connecting it and letting it charge the controller also had joystick drift when I took it back to swap it out for a brand new 1 the employe said that they have had issues of people buying these open boxes and swapping out their open or broken controllers which they do nothing to Prevent people from doing this and she suggested I just buy it brand new.

Ive had this for 2+ years now and the only complaint i have is the right bumper doesnt fully work, what i mean by this is when i press it, the imput wont work unless i press hard so this impacts my gaming performance. But do not let this scare you because this controller is so good, the battery life, customization, feel, and wieght. I would 100% recoment getting a warrenty and i would 100% reccomend this controller

Only got this hoping the infamous stick drift would maybe not happen for a little longer than the regular xbox controllers. It's just as bad. Really dissappointing

It's a great controller but the issues with windows 10 make it almost impossible to configure

I had to return two of these controllers due to the A button on both not registering all of my presses. I still have the original Xbox elite controller and it’s still working fine after 5 years. I’ll pass on this new elite controller.

Open box product was damaged. Buttons did not work.

 My hands start sweating 15 minutes into a game with the Xbox elite series 2 controller however, it takes about an hour and a half with the Xbox standard core controller to start sweating

Bought in “excellent condition” and came dirty and one of the paddles didn’t work. Asked if I could be given a discount since it was used but only able to return

Bought it and already have to send it in to Microsoft to be warrantied. Because best buy refused to help me out

Solid build and remote but once you’ve tried Scuf, xBox just can’t compare. Returned.

This thing has failed on me twice un two years. Microsoft replaced it the first time after about 9 months of gaming maybe 4-6 hours a week. The second failure happed about 8-9 months later and each time it was the thumbstick drift. Very disappointed.

From parts breaking off from placing it on the charger, to the stick drift, to the bumper not working, this controller is supposed to be quality, but cheap knock off brand controllers are made better

Oh it’s so beautiful however it doesn’t stay connected to the Xbox.

Pre-ordered and was eagerly awaiting its arrival as my Gen1 had finally given up after more than 2 years of service (trigger stop broke). This unit was great while it worked. The finer hair triggers were amazing. This time it only took 6 months for the trigger stop to fail. $180 controller and it only has a 3 month warranty from MS.

Be careful with purchasing this controller. Microsoft has done a Terrible job with this controller the button stick after maybe a month. They’re never in stock so it’s hard to replace even if you go through Microsoft there a nightmare to deal with. I would not recommend this controller

The right thumb stick seemed to be stuck and it’d make my character randomly do a 360. I know there is a fix that involves pulling the controllers apart but that’s unacceptable at this price. Build quality and the charging case were great tho but I had to return it due to the issue above.

I only had it for about 5 months before it started having stick drift and I barely ever even use it and have taken really good care of it.

Had for 6 month's and one of the buttons is going out already and I also purchased the 2 year coverage and they are making me come to the store to see if they can repair it. I live nearly 2 hours away so this was just a terrible purchase all together