Customer Ratings & Reviews
- Model:
- 4IK-00001
- |
- SKU:
- 6514400
Customer reviews
Rating 4.4 out of 5 stars with 16949 reviews
(16,949 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
What every gaming controller should be like.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy use, and crisp handling. This controller is quite impressive. Yes, its on the expensive end, but its ready for the races out of the box; no additional mods/ attachments needed. Purchased for PC use, and its pretty much plug and play. You wont be disappointed.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 1 out of 5 stars
NOT WORTH THE MONEY
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox controllers aren’t made well and I thought this one would be an exception given how premium it looks and feels but after about two months the shoulder buttons quit working on it. If you ever buy an Xbox controller of any kind make sure you get the warranty on it because I promise you that something will go wrong with it in a couple of months. Im on my 5th Xbox controller now so I speak from experience. GET THE WARRANTY!!!
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Cons mentioned:Button quality
Rated 1 out of 5 stars
Terrible Elite Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. Bought less than 1 and a half months. Joystick is loose. You only have 15 days to return or exchange. $180 wasted.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Red
No, I would not recommend this to a friend Rated 2 out of 5 stars
Sticking triggers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this item it was working fine after using the trigger stops to not over use them it felt sticky Left trigger sticking after use for 1 week I can’t use the left trigger stop because it makes a weird sound when pushed down.
No, I would not recommend this to a friendRated 1 out of 5 stars
First one wont stay powered on!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anyone that has an elite 2 controller. I just got mine on the 31st. Took it out the box and fully charged it. After first time of usiing it, it cut off almost 2 min after using it and wouldnt turn back on. Thinking it didnt charge correctly, i put it hack on the charger where it sat for a whole weekend. Even the light was solid on the battery indicator. I picked up the controller last night, verified it was at full charge and it cut off on me about 15 min in and wouldnt turn back on. The only way to turn back on is to plug it in, which states its at full charge. Contacted xbox and they are sending me a new one. I went to my local bestbuy and they didnt have another one in stock and told me the only way they can get another one is if i return mine and them order the new one. I dont understand why they couldnt just order a new one and me exchange it when it comes in, but o well. Guess ill see what xbox sends me.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Elite controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is good when it does become defective which is often
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry if there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
Defected
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great until the joystick started messing up...had to replace within a year.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Great performance, horrible longevity
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful performance but horrible build. It gets stick drift very easily. Im on my 6th controller because it works sogo good WHEN IT WORKS. thousand dollars in the hole and still loving it.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 1 out of 5 stars
Smoke smell.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I had hopped. Also after every time i played i noticed a fain smoke smell as if I had just smoked a cigar or something (I am not a smoker) clearly the pervious owner was and that solidified my return. Poor overall experaince.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Cons mentioned:A button
Rated 1 out of 5 stars
Button issues out of the box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chalk me up as another person who had issues with the A button in particular out of the box. Just very flakey response and would sometimes release when it was still being held down. Seems to be a common issue on a very expensive controller. Returned.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not so great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was great, we were playing like the pros then it started to switch up. The panels jammed and wouldn’t reflect what I was doing on the screen. It’s works one day and can’t even use it the next.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Cons mentioned:Button quality
Rated 1 out of 5 stars
Not happy with “Elite controller “
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at all , it’s been a month exactly and this controller is already having a problem with the B button
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend - Cons mentioned:Button quality
Rated 1 out of 5 stars
Not worth a dollar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Purchased the Xbox elite controller and the Xbox elite series 2 controller and both of them had to be replaced within eight months of purchase they are not worth $180 that I spent on each one sorry we have now moved to PlayStation
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Connie,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:A button
Rated 1 out of 5 stars
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the first one because the y button didn’t work had to return the second one because the a button didn’t work. For 179.99 it should be flawless very disappointing
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend - Cons mentioned:Stick drift
Rated 1 out of 5 stars
Bad stick drift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have now bought 2 of these remotes and they both have an insane amount of stick drift. You can only negate the dead zone by so much before there is no stick response at all. You would think Microsoft would have designed a better remote by now.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If your controllers are still within the warranty period, we recommend contact Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Bought two, both were broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought two of these controllers and had to return both. They both came with so much stuck drift they were unusable, and one came with a broken A button.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 3 out of 5 stars
Elite 2 controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great when it works but broke after just a few months.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 1 out of 5 stars
Faulty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Break too easily. For the price these things should last much longer
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Wish the price was lower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but buggie, I just wish the price was cheaper
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:Button quality
Rated 1 out of 5 stars
Was not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dislike this product because did not work very well for me, The keys i pressed were not synchronized to the video game.
No, I would not recommend this to a friend








