Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 6514400
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
Awful for Xbox players
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than two weeks in, RB button does not work, ton of stick drift, completely unsatisfied
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please contact Xbox Support for assistance under the controller's 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Battery life, Overall performanceCons mentioned:Stick drift
Elit2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So the controller is good has good battery life the only down side i see is after ha eing it a whiel it does get stick drift
I would recommend this to a friend NOT WORTH IT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on 1/8/2020 and its already broken on 1/30/2020 the left stick will only work when pushed up 3/10 times. Bought the protection that we paid $39.99 for to get it replaced and now i have to spend an extra $39.99 to protect the next one. Just buy a regular controler. Theyve lasted much longer and are exponentially cheaper to replace.
No, I would not recommend this to a friend- Cons mentioned:A button
A not working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this controller and the A button doesn't register sometimes it's annoying
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there is an issue with the A button on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please contact Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Meh...
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, but didn't have rubber nubs on bottom, right bumper and trigger went, and an about to send out for service.
No, I would not recommend this to a friendGood Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and helps gameplay! Love the mapped bottoms on the back and fast trigger response
I would recommend this to a friendlame
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not impressed just to lazy to return. last one i buy
No, I would not recommend this to a friendLB Button Issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller worked fine until the LB button wouldn’t work. LB and RB buttons not working over time, is a known issue. Usually craps out after the warranty is done.
No, I would not recommend this to a friendDont buy, you will regret
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.left stick starts drifting after 8 months of purchase. Called MS customer service for warantty repairing and after 10 days of waiting they returned me controller as-is without any repairing. Never buy any crap from microsoft
No, I would not recommend this to a friendBuy something else
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Imput lag set in 5 months into use (second one in 8 months) i do not recommend this controller for longterm or competitive use, the return policy is GARBAGE And best buy will do NOTHING but weasel more money out of you and then stick you with a broken product
No, I would not recommend this to a friendDidn’t last longer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great at first but not even 2 years later it stopped working. Unfortunately my husband loved it.
No, I would not recommend this to a friendMissing everything
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was talked into buying an box controller, all of the accessories were missing, even though it was rated as excellent condition. It was also very dirty.
No, I would not recommend this to a friendMore expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox controller cost more money no better than the old one can’t remove the battery so when the battery goes so does your controller
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey John,
We're sorry to hear that you're not fully satisfied with your new Xbox Elite Wireless Controller Series 2. The internal battery has been designed to work without any degradation in capacity for two years. If you do experience an issue with the battery, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I wanted to replace my black one. Great product and very reliable.
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his controllerBest Buy never disappoints me
I would recommend this to a friend Not worth the money! Glitchy after 1yr warranty!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waist of money! Only lasted a year! Just long enough to pass the warranty that I purchased! Products don't las anymore!
No, I would not recommend this to a friend- Cons mentioned:Button quality
Brand new and defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new in box and the controller a button was sticky
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Colin,
We're sorry to hear that your new Xbox Elite Wireless Controller Series 2 has an issue. We recommend exchanging it for a new one at your local Best Buy. If that's not possible, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you need this i was not a beliver before but i am now so much better than the keybord
I would recommend this to a friendBeware of used controller conditions
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attempted to purchase a “Like New” used controller but the controller was in terrible condition. Unlikely somebody actually inspected it before determining it’s “like new” condition.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Died after 1yr 10 days.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent controller, broke 10 days after warranty expired. Would not buy again.
No, I would not recommend this to a friend