4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16949 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 804 Showing 16,061-16,080 of 16,949 reviews
  • Rated 5 out of 5 stars

    Amazing upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best series 2 elite controller so far and hopefully they make a 3 with new features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    past returnable

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the buttons is stuck and keeps moving upwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its works okay

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good but the right bumper is starting to double click in different games.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift right out the box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller had stick drift right out the box Would not recommend

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there is an issue with your Xbox Elite Wireless Controller Series 2. If it's within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy buttons and durable design, great for an every day gamer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive junk

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money! They wear out fast and the joysticks fail

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Great controller but has bad thumb stick drift.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thumb stick drift is unbearable. Will be getting replacement with warranty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller wasn’t working right when I took it out of the box but it is of great quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst controller I have ever purchased

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst controller I have ever purchased. The magnet for the analog sticks is extremely loose so the analog sticks contantly fly off on games that require quick movement and are geared towards more competitve players. How hard would it be to add in a twist lock for the analog sticks? Paying $200 for an overhyped controller.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son always complain about some of those bottom is not work

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there's an issue with your son's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Smh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift right out the box . Should be $99;99 not 149

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Xbox controller I have ever owned. Quality is top notch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money/ internal battery is bad

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this around 8 months ago the internal battery is already going out the charge gets worse and worse and now will just make the wig out when needing charging instead of alerting for low battery.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Good Controller. Bad Stick Drift.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller is phenomenal, accessories included are great, feel and build is very good, but all of that is kind of awash because i had stick drift after less than a week, also the y button was becoming less responsive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX controller

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control. Wireless is the way to go. Nothing gets in the way of gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got scammed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for a brand new in the box controller and pretty sure I got an open box or someone’s return because the paddles were already on the controller when I opened the packaging. Pretty sure I’m the one that is supposed to put on the paddles. Plus the left thumb stick had some residue around the inner ring

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product thought I was over priced but was well priced for what you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, good price, great fit. When bought with the kit can swap buttons.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice but doesn’t last

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Analog stick wore out and started sticking after a month of use. Really disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective a,b, and y buttons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A,b, and y buttons have a defect in them. They don’t register or double press right out of the box. I returned and got a different one 6 times and all had the same issues. Finally got tired or having to return them and got the Razer Ultimate which does not have this issue. Couldn’t be happier.

    No, I would not recommend this to a friend