Customer Ratings & Reviews

Has a drift already on the right side of the thumb stick

This remote sucks. Poor build quality. I wouldn’t recommend it.

avoid at all cost very poor materials and bad stick drift

Disconnects from my pc while gaming no update from microsoft

double rb click withing 1 week Microsoft won't do nothing for it

Read all reviews before buying. Broke the LB and RB in 2 months

literally lasted 4 months before unusable stick drift. I was an idiot and didn't buy the protection plan and now I'm stuck with a junkola M$ paperweight.

Will not buy from best buy again. Item was not described correctly.

defective when i opened from the beginning. disappointed

Worked perfectly and just stopped working over the weekend.

The color was cool but the stick drift is what got me

Controller was great for 4 months. But the extended warranty!

I bough one to replace the origina XBoxl Elite controllers I had. Those had horrible build quality. The Series 2 is head a shoulders better than Series 1, however, loke another review ,one of my controller had one of the trigger sliders just fall off. Later, the same controler lost the abikity to use the paddles. There wasnt anything wrong with the switches, it was just as if the paddles wouldnt align. A small piece of black gorilla tape over the switches fixed the issue, but i shoul have to rig these to work properly. Now, the second Series 2 i have suddenly has thumb stick drift. All of these controllers are store in their very nice cases, have not been dropped, or touched by children. The Pros: very night grip, well balanced, feels great in hands, super customizable, charging base, USB C for cable connected gaming or charging, great, long cable included. CONS: Random breakage, windows software doesnt update the firmware, seamingly the only option for a good customizable wireless controller for XBox and PC. Overall, i love the controllers. Lets hope by Series 3 therea more consistency in the quality.

Very poor controller Not the best controller for this

Breaks in a month. On my like 10th controller. ggs

Best buy is a horrible company, don't ever buy from them.

This controller literally is an upgrade from the previous elite controller. I have owned the original elite controller and as I have enjoyed using that, it was flawed with the bumpers coming loose, grips peeling off, and the thumb sticks with issues as well. Let me just say that the creators listened to our feedback and completely redesigned it. It feels so great when your gaming and is customizable on more levels to fit your play style. I have the thumb sticks set, with the metal key that was given, to a tighter tension that feels like the old 360 controller and man is it nice! The paddles are comfortable, as well as the wrap around grip making it feel as if it belongs in your hands. With the new trigger stop design, giving me the option to select which point to respond when firing a weapon on shooter games is amazing. Having it set on the closest trigger point to press makes it easier and faster firing. If you aren’t sure whether to buy this or not, I am telling you that it is well worth the money. So far no problems at this point but as with any piece of tech, wear and tear is inevitable so definitely invest in the protection plan that Best Buy offers through Geek Squad. I can’t say enough how pleased I am with this product and I hope you consider this for your competitive needs.

Used it once, and Y Button is unresponsive already.

Upgraded from a Series one that had issues out the box. The OG had the sticky Y button and RB intermittent failures which I overlooked, but after moderate use, became increasingly worse, so I bit the bullet and took the chance yet again. This go around has proven better, the back pedals feel more stable, button, trigger and bump actuation feels crisper. Now though, I am already experiencing light stick drift which is disappointing. I have purchased all manners of high end controllers (Razer, Scuff, Astro etc) and it build quality seems to be the crux of all of them. These have at least held up to abuse for longer and Microsoft has even extended the warranty to a year. I am typically always against any additional warranty protection, but I would definitely recommend the accidental protection for this product as it’s well worth the money (Close friend has gone through 2, however, he is incredibly rough with his controllers).

Good but not the best. I play on PC and im always looking for the most competitive edge. This is a solid choice but the input latency is a bit behind other controllers ive found. Its still good enough to compete dont get me wrong, very comfortable to game in. I just decided to look elsewhere due to the input latency. Hope when elite 3 release microsoft fixes that.