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Customer Ratings & Reviews

$188.33
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 16,946 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Definitely worth the money. My nephew is happy with this purchase

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Soild controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soild product. If you have issues with buttons sticking clean with q tip and alcohol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Play

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller you can choose a light setting on the remote and the paddles come in excellent! Charging case is awesome as well keeping product safe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Standard in gaming controllers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same great controller with an even better color palette. Controllers are solid and I have never had any issues with them even after years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this X-box controller because my gamer son said its very good for me. He was correct. Great comfortable controller - easy to hook up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this controller for our son who is an avid Xbox player and gamer and he loves it. It has many functions beyond the standard controller, it's heavy duty and solid and it's working exactly as he hoped it would. We've only had the controller for about 2 weeks but we're hoping it lasts for a long time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your son is loving his new Xbox Elite Wireless Controller Series 2. It's great to hear that he's enjoying its sturdy construction and customization features. Thanks for sharing his experience, and we hope he gets a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect as always.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neither Best Buy nor XBOX seem to disappoint. Not only is the controller perfect, but the service was top notch as always. Friendly smiles all around.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    DO NOT BUY THIS CONTROLLER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with built in stick drift! I don’t even know why I bought it after my last one developed stick drift immediately. Fresh out of the box the left thumb stick had stick drift and within 3 days, the right stick started drifting. Should be illegal to even carry these in the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control works super fine and you feel the quality and it’s magnificent!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Elite series 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good nice weight and really nice I like the way to adjust the tension on the joysticks A little bit nicer the elite series 1

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller and even better customer service. Would purchased for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller at Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller Good Price. Would recommend to anyone looking to add to your system.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Serious controller upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the price seems high for a controller, but I swear by this controller. The weight feels nice, the build quality feels great and I’ve had to stick drift or button issues. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time I’ve purchased this controller. Would recommend. No charging cord or stand like previous versions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary evil

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to switch out your paddles to the new controller, but you can't switch out the joysticks from the older elite 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade from the original Xbox controller. I love it! The paddles keep my thumbs on the sticks where they belong! The ability to adjust the trigger is amazing! Love the fact I can plug it into my PC and game with it on there too!

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Good Control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bumpers Gave Out in the first 6 months we got the control, but overall i would recommend make sure to buy insurance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent controller.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice to use, even without the additional back paddles. Only real flaw is there isn't a dedicated capture button. Would recommend if you can get it $30+ off.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Solid controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, but this is my 2nd one in just over a year. The buttons seem to get stick drift after a while and this is only worth it with the protection plan since it would be fully covered if anything were wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer beware best product for gaming , anything pc

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller it is a perfect pair to my pc and cloud gaming controller the replacement

    I would recommend this to a friend