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Customer Ratings & Reviews

$188.33
Save $11.66
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 16,946 reviews
  • Rated 4 out of 5 stars

    For a great time, but not for a long time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one after my fist Elite Series 2 started suffering from runaway thumbstick and unresponsive right bumper after 2 years of steady use. Since i already had all the additional accessories from my first controller, there was no need to buy the full set again. I would give this controller 5 stars, but it’s known to suffer from a limited lifespan. Other than that, the feel and performace of the buttons and paddles are still my choice compared to other controllers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, paddles can be swapped out by the scuff ones and are pretty useful. For the price compared to others not a bad buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Much Improved then the Series 1!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the Series 1 Gears of War 4 edition and I loved it (until the grips came off). With the Age of Quarantine, I have been gaming a lot more and really missed my Elite. So when i had a chance to buy this, I could not press "Add to Cart" any quicker!!! Yes...it is expensive, but it is worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's wonderful to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. We're glad that it's been a worthwhile purchase, too. Thank you for sharing your experience and we hope it helps you have fun while staying safe and healthy at home.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Same ol trashy junk controllers Microsoft puts on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the controller works good but within three months of my purchase the RB button is already starting to stick and not work, it works sometimes but only when I press it hard, if I lightly press the RB button it does not work, so definitely make sure you purchase the warranty on this controller. It's $45 for 2 years and it's worth it because Microsoft does put out junk controllers and this is probably the best of the junk controllers they have out of their junky controllers.....that's why Microsoft is in a class action lawsuit right now for putting out trash controllers I literally have nine controllers on my shelf that do not work, I have three kids and I'm on my 10th controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there's an issue with the right bumper on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Astonishing quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you take gaming seriously and need that extra edge on fps games this is the controller for you! Hands down best quality controller I have ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gift for my grandson He loved it and was very happy

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Love the elite pro core

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite pro core. Was super excited they made it in red. And upgrading wit the paddles is easy. Turns the core into a full elite 2 at a lower price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate gaming controller definitely my go to controller for gaming with the stick tension adjustment and back paddles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charging case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son in law loves it. The separate case that it sits in charges the controller and it has different knobs and buttons to change out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to our Xbox accessories, it is rechargeable and fits nice into your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Perfect for a gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller if your a gamer like me and want to make your response to certain things quicker youre gonna like this. being able to make the triggers quicker and the other customizable option personalized for you make your game that much better

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mitch,

      Thank you for sharing your thoughts and experience with us. We are happy to hear that you are enjoying the Xbox Elite 2 Wireless Controller and how customizable it is.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    amazing if you get a solidly built controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller is fantastic when it works, good enough to still get it 4 stars even when it breaks and you have to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller to improve my gameplay. There is a bit of a learning curve at first. Once you get this controller it's hard to go back. My controller works fine out of the box, but the headphones make a buzzing noise with this controller. Its a good controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote yet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote this one is actually worth the money. I’m going to go buy one more even though my warranty was accidentally cancelled. it’s all good because if I hadn’t dropped it Hella hard running to get the dog trying to get my food I’d still be gaming still. Even After drop still no stick drift only issue was lt trigger damage won’t work on tier 3 sensitivity still works not perfect. I don’t know the difference from this and the core but I know I like this specific remote please keep this one in stock Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Excellent replacement core

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for if you already had a fully-kitted Elite controller that was starting to show signs of wear of Stick-Drift.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    New Xbox controller great loooking color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift to myself. The color is super nice really nice I stopped using AA batteries. The battery life on this is great too .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommending Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service excellent customer priority with no waiting keep up the awesome job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QA Issues but Solid Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a defective stick. Microsoft fixed it under repair but not after sending me two broken “replacements”. Quality assurance seems to still be an issue on these elite controllers; however, once you get a solid one it’s a great controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! The amount you can do and set to this would would for any skill lever gamer. Extremely comfortable in my hands compared to many others

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    PC Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I really enjoy the heft of this. I am using it as a PC gaming controller and prefer it over any other controller for PC gaming. There are some good 3rd party mapping software also such as reWASD which can help you get the most out of this controller on the PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jamie,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying using it for PC gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft