Customer Ratings & Reviews

I really wanted to like this controller but the design quality just hasn't been good as has all xbox controllers that has come out from the launch of Xbox One X/S to the current Series X/S. As a long time xbox user, you could tell right away the quality of controllers have diminished as soon as you hold one in your hand. I was really hoping the Elite Series would be different and I could justify paying the price tag. Unfortunately, I experienced similar problems as other reviews had stated not once but both times. On the original controller I purchased, the right trigger and Y button were unresponsive exactly %50 of the time. I brought it in and exchanged it for a new one. The second one seemed to be fine at first aside from the right bumper being unresponsive sometimes and the A button sticking every so often but after a month I started experiencing wireless connection issues. The middle xbox light on the controller would dim a little bit and disconnects from the xbox. Even though the controller is still powered on, the controller is completely unresponsive until the middle light is fully lit, which takes about 15-25 seconds each time. It only happened sporadically at first but now it'll keep happening unless I have the controller plugged in. Of course now it's past the return date and Microsoft stores are now non-existent so I can't go anywhere to exchange it again. I could go through the online warranty process but would likely receive another used/refurbished item in return. But at this point I don't know if I would even want another one.

Kids love it! Great quality! Easy set up. Great controller for all ages

Has a nice weight to it the perfect controller. Recommend

Way better then your standard controller and even ScuF.

Love the adjustable triggers the most on this controller, super easy to clean and has definitely made an improvement in my gaming. Less reaction time on trigger engagement makes every second count, been great controller so far with no complaints

Bought this item for my son for Christmas. He loves it.

The body and grips are an improvement over the v1 Elite controllers, but there’s already issues with the RB/LB buttons wearing out and becoming non-responsive like they did with the v1. For the cost, Microsoft really needs to address that. These shouldn’t wear out in 9-12 months for this price. I’ve already had to replace mine once.

Awesome controller for XBOX WORTH THE BUY. Love this controller

Way better than the original controller that comes with the Xbox.

Having owned and used Series 1 for years, I was pleasantly surprised on how well Series 2 feels and performs. Only time will tell as the Series 1 tended to fail after months of use with the grips separating and I list sound output from the ports. So far so good and I am pleased with the improved version.

This controller is a game changer. Quality feel and rechargeable.

Very good controller I would buy 2. I love the rechargeable battery, it last for days!

Gear controllers are super responsive and well built - def gives an advantage in competitive gaming!

Controller is built to last... Fits Perfect in my hands.

Works great, fantastic quality controller for any gamer.

Awesome xbox elite controller. Great for call of duty.

I really wanted this controller to be the quality that would reflect the price tag. But unfortunately, my second one kept me from trying a third. The first lasted around six months. I’m a light gamer. Took care of how I treated it. The right trigger and right stick started failing. Used my Geek Squad protection and swapped it for the second one. The new controller had the sticking button issue and returned it right away. All the negative reviews on the controller are true. I imagine there are good ones out there by the positive reviews, I just didn’t get that lucky. Too much money to have the negative quality control issues it has. If built with care from the factory, it would be worth the money in my opinion. Great feel and materials. I’m not the third time a charm kind of person. I hope the Elite 3 will address and fix the issues from the previous two. If you do purchase the Elite 2, get the protection plan.

My son loves it, says it has a great feel in his hands, he's a big gamer

Awesome control New grip design makes it more comfortable

My oldest love it I would recommend to anyone is excellent