Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 10204486
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Expansive but worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best controller in the market right now
I would recommend this to a friend Awesome Controller, until it breaks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Controller, just sucks that the RB button is known to break within a year.
No, I would not recommend this to a friendelite controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels kind of strange. Too used to old school controllers I suppose.
No, I would not recommend this to a friendIt's ok/Watch for missing pieces
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its decent. Was missing some pieces but didnt know until it was too late too ask where they would be?!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. If it's still within its return period, we recommend reaching out to the Best Buy Help Center for assistance here: https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Best Buy Carrie’s the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well built and operative! Solid to game with
I would recommend this to a friend - Pros mentioned:Overall performance
Really good controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a Really good controller recommend it to anyone
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller……………………………………………………………………………………..
I would recommend this to a friend - Cons mentioned:Stick drift
Never worth the money for Microsoft controllers.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like all Microsoft controllers, stick drift after a couple days of use.
No, I would not recommend this to a friend Bumpers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LB and RB its always a problem in fps games the overall controler its good
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with the bumper buttons on your Xbox Elite Wireless Controller Series 2. Xbox Support may be able to help. We recommend contacting them for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Going to be my 3rd one in less than a year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the first one in November when it was released, that one's right bumper broke in May. I traded that in and just recently the left stick is starting to drift up and down. I love the features and the way the controller feels but looks like they didn't improved the quality very well from the elite 1 which I went through over 10 of those in a few years due to the left bumper breaking.
No, I would not recommend this to a friend- Cons mentioned:Button quality
NOT as described
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listed as Open-Box Excellent. Item was dirty, sticky and had stuck buttons. Far from described condition. Only thing Best Buy offered was for me to bring it back to store and pay full price for a new one.
No, I would not recommend this to a friend Good but piece fell off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice controller but the thing that you can adjust triggers fell of but I’m still able to use feature
I would recommend this to a friend- Cons mentioned:Stick drift
Buy new, never preowned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Had stick drift right out of the package and because it was a gift after the return period they will not let me take it back. It was considered in “excellent” condition when I got it.
No, I would not recommend this to a friend Need a better controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second controller. The first, right bumper was sticking and the analog stick drifted to the right. So far, the analog stick on the second one just started to drift to the right or left. I play everyday, so it is being used. I'm disappointed that a $180 piece of equipment does not function properly.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. If you haven't done so already, please reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
1 year throw away
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for a year and am now having issues. RB no longer works. My previous elite controller lasted 5 yrs with no issues, just replaced due to grips wearing out. Unhappy.
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Bad drift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was not what I expected. The drift sucks and it is impossible to play with.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Logan,
We're sorry that there's an issue with thumbstick drift on your new Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so if it's still within the warranty period we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Had Potential
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this controller for Christmas on 12/17/2019 as of today the controller is unusable due to the right bumper and sometimes the buttons do no respond when pushed. Nothing like paying almost $200 for a piece of equipment that you can't use. My experience is the same as many others with no help.
No, I would not recommend this to a friend - Cons mentioned:Stick drift
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in this controller. When i took it out of the box it already had terrible stick drift on the right stick. So bad that I couldn’t even play. I ended up returning it for a core
No, I would not recommend this to a friend Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but small so if u have big hands then I would not get this
I would recommend this to a friend123
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor quality but good controller, only wish Microsoft did a better job on the d-pad
No, I would not recommend this to a friend