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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.4 out of 5 stars with 16995 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 16,995 reviews
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller sadly they didn't have the cheaper set but this works great.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Elite Series 2 is good but could be more durable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft makes a good produce with this as the additional buttons on the back (the paddles) allows you more range of activities within games. the weight and the feel of this is very good. the only reason why I don't give this 5 stars is because as with the Elite Series 1, the Elite Series 2 ends up malfunctioning after heavy usage. I do not slam or throw my controller so I know it isn't from mishandling. with my current Elite Series 2, I've been using the Left and Right Bumpers a lot (with NFS Unbound) and the Right Bumper is not less responsive than it initially was. If Microsoft starts using more durable materials then it will be an easy 5 star rating.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Xbox elite serie 2 Controller

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This controller feels amazing right out of the box. The build quality is solid, the buttons are super responsive, and the grips make long gaming sessions comfortable without slipping. The analog sticks are smooth and precise, and the triggers feel great for shooters and racing games. Battery life has been reliable, and it connects quickly with no issues. Overall, this is a high-quality controller that performs exactly as expected—definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Premium controller purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to spoil myself by getting a premium controller. This was an excellent choice. The quality is great. It works really well for online gaming. Highly recommended..

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Wasted Potential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels great and has stellar customization. Unfortunately stick drift started after only one week

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift is a killer. On 3rd set of elite controllers and all have failed to stick drift and or bumper failing.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Awesome controller worth the price jump

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Great feel, weight, and look. Works like a charm and is much nicer than the standard controller. Plus the charger… way better than the battery bs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Xbox control

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been over a year and I started experiencing problems it was perfect up until now didn’t have complaints up until now I thought it would last longer but it was good while it lasted it still works just annoying things like scrolling crazy fast for no reason and moving my aiming slightly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works good with my computer , wanted the red one but I guess more people wanted it before I got to the store

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox 360°

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, works 100%, good packaging and fast delivery. Great options for picking up the product.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Wonderful until it is isn’t

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Elite 2 controllers. Back peddles add an entirely new element of gameplay that I am unable to live without. There are 2 common defects however that lead to having to exchange on several occasions. Those defects are stick drift or bumper malfunction. After a year, one of these issues are sure to arise. I would advise on getting the extended warranty. This issues are very common in All controllers, but this product is quite a lot for a yearly investment.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Awesome color, worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite controllers are so great because of the extra weight and the overall feel. Plus the color pops. Worth it if you don’t need the paddles or extra sticks!

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    E2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller available. Syncs effortlessly, great feel, weight and performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Little Pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey, but feels great and comes with all the accessories. It has a nice case and is a great controller in general.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great controller

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller, very comfortable while playing games for hours. The paddles add a nice adaptability to any gamers experience, allows for a smoother gameplay with how you’re able to program the buttons, I will continue to use this controller for the foreseeable future!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    this and 8bitdo ultimate are perfect for pc

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller and has a nice weight to it-perfect for pc and i would consider an 8bitdo ultimate 2 as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great childhood toy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my sons love it! This was a Christmas gift my son loves the red controller!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Much improved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the integrated rechargeable battery. New features like 3 programmable mapping on the controller and new stick tension adjustments. Much improved from previous Elite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Feels heavy (in a good way) and good quality. Only shame is it doesnt come with the extra buttons at the back but they can be bought separately. Companion apps allow for nice customization.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Would like to recommend this but...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased the Elite Series 2 controller, last year when it first came out, I actually swapped it for my original Elite controller (I had gone through a few of those as the rubber on the back came off them easily but that's another story). I was taken aback by the fact that the controller has a built-in battery. This is good in theory but the long term ramification is that eventually, the battery won't hold a charge as long as it once did, and eventually, it won't hold a charge at all. This is problematic since you have no way of swapping the battery out as you could in any other controller. But, the reason I'm writing this review now is that I'm having an issue that so many other people are having, my Series 2 is starting to have button response issues. More specifically the right bumper is barely registering my pressing it and sometimes doesn't seem to acknowledge it at all. I have an extended warranty with Best Buy but they are unable to replace it due to the fact that they don't have anymore. They suggested that I contact Microsoft about replacing the controller, but with a mere 90-day limited warranty, that ensures that by the time most people have issues like mine, they will be well outside of the manufacturer's warranty period. It's a real shame because the controller when it works is pretty good, the weight is satisfying and when everything works it's a very responsive controller. But I can't recommend the controller knowing that it probably won't even make it a full year with standard use.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that you're experiencing issues with your Xbox Elite Wireless Controller Series 2. Your feedback is very important to our team in designing the next generation of Xbox hardware. While the Elite 2 is currently out of stock at Best Buy, we urge you to check back for when it becomes available again. Thank you for your patience.

      Best,
      Chuck
      Xbox Customer Care Microsoft