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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.4 out of 5 stars with 16994 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 16,994 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many more features than the gen 1. I find it way more comfortable to hold, it’s lighter, and the thumb sticks feel 10x better. You can also adjust how stiff the thumb sticks are. I tried the one my sister had and knew I needed the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Higher Cost=Poorer Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never do reviews, but I guess I’m starting. I love these controllers. Works perfectly on Xbox or PC + paddles. But. As the price gets higher the quality becomes more of an issue. 3rd controller that has fallen apart, this one did last a good year and a half which I’m happy about but this controller specifically the grip around it absolutely wears out before the first year of use. 2 of the controllers I’ve had plastic breaks inside the controller without raging being involved (hasn’t effected use). The response mechanism for the triggers is probably the worst, maybe works for a week and wears its self out unless you’re super soft on the triggers all the time. It’s just no longer worth the cost when it seems it’s only designed to last until the warranty runs out. I don’t care to buy new controllers obviously but “premium” controllers should be able to withstand heavy use and not naturally fall apart within a year. IMO.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller to take you to the next level

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is solid in so many ways. Great accessories, feels great in hand which we come to expect from x box. But the "pro" functions set this above its peers and make it worth the money. Triggers are smooth and quick for fps but still reaponsinsive for driving games. The ability to tighten thumbstick tension is a gamechanger. The back paddles are comfy and let you keep thumbs on sticks so you get to play better. All in all id buy this again 100/10 times

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Upgraded Xbox series 2.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Bought one when they were first available, but got stuck drift within 35 days of use. This new version is holding up very well and feels tighter.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great contirlller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the things I love about this controller is the weight and the fact the battery is built in to it. Easy to charge and use.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Big fan!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean this is a no brainer. This is the best XBOX controller on the market. Weight is right, feel is solid, options and attachments are easy to plug and play. They fixed the rubber grip issue from series 1 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best control

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great to play. Best parts of the controller are the grip,weight,and the ability to change the sticks to your preferred height.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Elite FTW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels amazing and paddles are very nice. Only issue is the left stick. I’d suggest the protection plan if your left stick starts to break or drift. Only reason for the 4 star but best buys coverage is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely versatile controller. Nice weight to it. The rechargeable battery is extremely convenient as you can charge in the protective case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller every single day! The quality is good, and you can store presets for different games for the paddles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nostalgic Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing gift for the gamer in your life. My husband has really enjoyed the nostalgia green color.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 4 out of 5 stars

    Mid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good but breaks overtime. On my 4th one and just the bumpers break after time. Not to much stick drift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in market, does wear out in a three year span though. But weight and sticks are quality.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    So Far, So Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the controller is excellent. It has a good weight, balance, and feel to it when compared to the non-elite controller. I also got the warranty per the recommendation of numerous sources.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Best xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best premium xbox controller without the Hall effect joysticks. The materials that dampened the plastic cheap feel. Iconic xbox controller hand position. Not worth the regular price. Wait for a sale or open box.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Great customization, half the buttons don’t respok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was on back order so I was super excited when it became available(covid and what not). Overall the controller has unmatchable customization, but like other reviews say it has its problems... the A and B button don’t Respond 1 in 10 presses.. which isn’t that big of a deal since you can use the paddles... that’s all cool until the paddles do the same. I love this controller. I swapped from years of playing claw on a regular x-box controller. All I can say is buy it from Best Buy and get the geek squad 2 year protection. Geek squad has no questions asked and you get a new one. This controller is plagued with problems.... so use Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Xbox Elite 2 controller 1 month review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was skeptical at first, but the controller fits very comfortably and has a hight build quality. Stick drift is definitely still a thing, but with the stick tension adjustment it was easy to find a balance, unlike the original Xbox controller. You get what you get as far as tension goes. Overall great product, things I wish it had; hall effect joysticks and a better price tag (high cost).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has really updated my gaming to the next level. Especially with the options to map and set the sensitivity of the buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Great Product but QC is bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller if you get a good one out of the box. I had to go exchange it several times until I got one that wasn’t defective. Finally found one that wasn’t and it works/feels great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller will buy again if it does not work.

    I would recommend this to a friend