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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 16,985 reviews
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! I like the weight, it feels solid. I did have an issue with stick drift in the left stick after about a week, but BB sent me a new one overnight since they didn’t have in stock

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you love your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its weighty feel, too. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if you run into any more issues with it, please reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy Christmas gift for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Christmas. I don’t know much about these things but he loves it. I tested it also and noticed the texture is like soft silicone plus the added weight from the steel material feels good in your hand. Easy to modify. Overall a great purchase !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controllers was a little expensive but worth the price. Very comfortable fit for big hands and hold a long charge. Works much better than the standard controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller works great for gaming. Best controller with a great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller works great for gaming. Best controller with a great price

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has weight to it. Very solid controller, had to return once because of button sticky issue. But no problem besides that.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its feels nice for competitive games and doesn't have that much of stick drift like other controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Great functionality and feel, average durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controler, good feel and functionality, have had many now and always seem to get bumper issues or stick drift just after the warranty ends.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller ive ever purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller ever. 4 Rear back paddles, adjustable stick tension, trigger stops and tou can use the xbox accessories app to configure advanced settings.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this controller! The weight to it makes it sit perfectly in your hands. Way better than a scuf!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paddles feel great controller overall is incdedible enhances the gameplay for sure

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, long lasting battery and optional settings with profile abilities

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the series 2, , Good grip, feels & plays very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good charge time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting between charging. Good quality, would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] "It's heavy, heavy means reliable. If it doesnt work you can hit him with it"

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Great features in a poorly made package

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros -The controller feels great and has a good weight to it -It makes a good 200 dollar paper weight when it inevitably breaks. Cons -Stick drift in first month and a half -Bumper buttons stopped working properly within first month -Rubber pieces that let you adjust trigger pull fell off within days after never even using them -Probably wouldn’t make as good of a paper weight because it would some how find a way to drift off the table or fall into pieces. All in all the features it did have were great and after the first one I bought I did buy a second and now have 1 week on it with no issues but after a total of three warrantee issues with the first one my expectations are super low for this one. Hopefully I am wrong and can update this if I am but all in all my experience with this controller leaves much to be desired. And I only bought the second one cause it went on sale and it was the best option available at my local Best Buy at the time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best in the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller on the market. Great grip light weight and the buttons can be configured to the way you like them. If you have a XBox get this controller!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves it uses all the time very comfortable and awesome customization

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Controller series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some buttons like to stick or not respond right away but still a great controller with amaIng features to customize for any game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sexy & Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. If you are thinking of upgrading your Xbox controller and deciding between this and an actual "SCUF" it is a toss up, BUT there are a few things about this that I like vs the SCUF. I like that the underbody paddles are over-under instead of side by side. It allows you to use your middle and ring fingers as opposed to the SCUF design which you have to move your middle finger back and forth to use. Also, it is compatible with all xbox compatible components which the SCUF isn't always apt to do. Lastly, this product is sexy. The charger, the carry case, the interchangeable buttons/joy sticks—everything is beautiful, durable, and nicely designed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Luke,

      We are so happy to hear that you are enjoying the comfortable feel, design, and features of the Xbox Elite Wireless Controller Series 2. Thank you for taking the time to share your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft