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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 16,985 reviews
  • Rated 4 out of 5 stars

    was a great fan of this but still has problems

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got plenty of use of mine and enjoyed it greatly but like the series 1 before it the price increase does not come with durability increases. will the grip issue of the series 1 seems to be 99% fixed i was/ am seeing minor expansion after this year that could become problematic if other parts like the bumpers and sticks retained their life better. *when i mention durability ive never once thrown or otherwise put nonstandard ware and tear abuse on the controller but it seems that since even the 360 era microsofts controllers just aren't made to last daily use of 5+ hours for a full year

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Cost effective replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an this as an option to purchasing the entire elite is cost effective for me since I have a full version model that suffers from stick drift and faulty button contact. Thus, my old paddles and other accessories fit perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the money you save

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a huge saver in batteries and has a good grip to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product this has been an amazing controller. Definitely love the grip as well as the paddles

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the feel and weight of these elite series remotes definitely worth the buy!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far worth the investment especially if you like to play FPS and Battle Royals. Favorites features are the trigger stoppers and paddles also has a nice weight to it that isn't too heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite pro2 controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought this so much better then the basic controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great upgrade from standard controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and Features are nice. Bought for my wife to replace an aging standard controller. She loves the customization and quality of the controller. Certainly a step up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. GOOD QUALITY and fits in my hand well. Glad I bought this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels much nicer than the stock controller. Better grip and the paddles are nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Elite2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i made should have gotten it sooner well built quality easy to use and customizable button layout feels like you are in the big leags when using it i would recommend to all gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this has a little more weight to it than the previous model. The button to change configuration (center button) does move as much when you press it which through me off a little as

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You have to test it to understand.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many remote controls but this one feels different. It is stronger, heavier in a good way. The feeling that I get with this one in my hands is like i can play anything and i have more control of the game in many ways. Fast reaction and the bottoms dont break even when I play fighting games which require a lot of pressing and controlig every bottom. I would recomend it to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Definitely ups your game.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Got a second one because I didn't buy an extended warranty on my first. I highly recommend putting the 2 year service on it. I used mine daily and it started to break down after about 8 months. By 12 months (about 8 days past warranty) the left stick got all kinds of wonky. Anywho, i had everything I needed from the previous controller. so I bought this one with 2 year service and saved a bunch of $$$.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it feels great works great. I think it may even feel better than the black elite 2. And i opened each box days apart

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Pricey but worth it for longevity!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing! It is a little bit pricey but the grip and weight make it feel premium! I have been using this thing for over a year and have been very happy with it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kyle,

      We appreciate the positive feedback! We're happy to hear you are enjoying the updated design and function of your new Xbox Elite Wireless Controller Series 2. Thank you for being a loyal customer, and for taking the time to share your experience with us.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Elite series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the way it feels in hands when playing games. And the ability to change out is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Never disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down this is always going to be the best controller in the market, how it feels, they weight and also how much advantage give you

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Much improved from V1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leery to pick up another expensive controller since the v1 grips peeled on mine. It has been a few months of average use and I see much improvement. It feels great in my hand, grips are a little light but I’ve had no issues with it slipping. Battery life is good and I enjoy the new charging station. I really don’t use the back buttons all that much so I won’t speak in their function. The triggers are smooth but again not all games recognize the short trigger pulls. Overall it’s a great controller that is more of a luxury item over a need. If you have the funds, go for it. If not, you won’t miss a lot

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Phil,

      Thanks for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. We're thrilled that it's been working out well for you, and that you're enjoying its long battery life. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Was great, but not built for longevity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased mine shortly after it released, though it wasn't delivered until November of 2019. I'm mostly a PC gamer, but I need a controller for occasional games that don't require M+KB. This seemed like a very robust and long lasting option compared to regular xbox controllers at the time. In short, the features are great, and it worked very well for about a year, but then it started having issues with the bumpers not registering a press every time. Now it takes many presses to get the bumpers to register a keypress. The joysticks also have a tendency to bounce too far to the opposite direction when I release them, causing me to snap the opposite direction I was intending to face. I called Microsoft to ask about repair, and they were very nice, but also explained I was out of warranty and repair would cost $100 plus shipping. A new one is only $165, so that repair cost feels a little steep. It seems like such a waste to throw it away after not even two years, but it's no longer reliable for gaming. I was certainly hoping it would be easier and cheaper to repair. The controller has great features and feels better to hold for long gaming sessions, but I'm a little disappointed with the longevity of the device.

    No, I would not recommend this to a friend