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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 16,985 reviews
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. All the bells and whistles are nice, but what I like the most is the weight of it and that I don't have to replace batteries.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Feels Great, Poor build quality.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I game, a lot (Mainly FPS). I use this controller sometimes as much as 30 hours a week, and while that is a lot of wear and tear on a controller, I assumed that the high price tag as well as the name "Elite" meant that this controller would be up to the task. I was unfortunately wrong. While the controller feels great in the hands and the added control with the trigger stops, the software stick programming, and the paddles is an awesome addition Microsoft dropped the ball with this product. My number one gripe is that the controller is already experiencing the dreaded stick drift (it actually started about 4 months ago but i put up with it until now) also the RB and LB buttons refuse to work when pushed about 70% of the time which has lost me quite a few gun fights. Luckily for me i bought the replacement plan through best buy and I'm hoping that I just got a bad controller. I guess only time will tell -- I'll make sure to make an update if that controller is better/worse.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price
    Best Buy Employee

    Rated 4 out of 5 stars

    Best Controller out there for competitive gaming!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing controller, it may be overpriced but it's amazing for competitive gaming. I got lucky because I bought it as Open Box, but it works perfect. Tip: if you get one open box try it with the Xbox Accessory app and see if there is any issue with it, if there is return it ASAP, if not enjoy cause it's amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    One of my favorite controllers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love elite controllers they are expensive especially since I keep having drift stick issues with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a couple of PS5 Dual Sence controllers but no matter what you do on PC, they are rarely compatible with most games. So, i had my eye on this for a while. Finally took the plunge and so glad I did! Perfectly compatible on PC. Comes with everything you need including a charger.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Gaming controller Xbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome controller, features the paddles adjustable toggles excellent battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No controller has ever felt better in my hands. A little heavier than the standard xbox controllers. Paddles and trigger locks are legitimate ways to get an edge in online/competitive gaming. Personally, I only use 2 paddles as all 4 feels a bit strange with my hands size. There's also many ways to adjust the response curves of the joysticks offering advanced ways to tailor control. I recommend the warrany for peace of mind knowing that this product has some history of defects, not to mention controllers themselves get beat up over time, thats the way it is!

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Great with flaws

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this controller for a year now, I've decided to write a review. The customization of this controller is awesome. I love the way I have been able to tailor it to my play style. The only issue I've been having for the past few months is that my LB and RB buttons are starting to stick. I've always taken care of my controller, and store it in it's case whenever not in use. Disappointed in the longevity for the price I paid.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that your Xbox Elite Wireless Controller Series 2 has enhanced your gaming experience, but sorry that there's an issue with the bumper buttons. The limited manufacturer's warranty from Microsoft for this product has been extended to one year. If you are still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad works like any other controller and is very comfortable. But i am experiencing some analog drag on the left stick. I dont know if it is a product issue but hopefully the company knows this issue with their products and will fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Old Reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best feeling controller to use with paddles and after trying other controllers, it's definitely the best all around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my elite series 2 controller. had the series 1 for over 2 years, my series 2 for another yr and a half til it broke and now onto this one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matt,

      We're excited to hear you've found the perfect fit for you in your new Xbox Elite Wireless Controller Series 2! Having an interface that you feel comfortable with is a huge advantage when it comes to net-generation gaming, and we're thrilled to be a beneficial addition to your home setup. Thank you for sharing your story! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Controller Evva!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers, I have 4 of them because I like the weight and feel; use one each for ROG Ally X, Gaming PC and XBox Series X with a spare in case one dies and I don’t want to game tethered or wait for recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller Ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I’ve been using this Xbox controller since 2020 and I’ll never use another controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller especially if you use additional paddles. However the controller does not seem to last more than a year without starting to develop stick drift and bumper issues. I've been through three controllers in less than 3 years with moderate to heavy use. If you buy a BestBuy geek squad extended warranty, just be aware that if you have to use it, you will have to buy another new policy for the replacement controller. The 2 year policy ends as soon as you use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2, Great Buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied with the Microsoft Elite Series 2 controllers. I have owned multiples of this item over the years and am still amazed with the quality of product that I have received. Great buy if you are looking to up your gaming controls!

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Long lasting quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy and includes many many customizable options. Quality is very good and hasn’t deteriorated with months of use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Worked great for 6 months, then R1 stopped working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the controller for 6 months, worked great, then R1 stopped being responsive. Now it takes a huge amount of force for it to register. Overall, the gamepad is ok, but besides the materials i think a regular series controller is better than this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. By far and away the best quality and feel of any controller I've ever held. Its a HUGE upgrade over the series 1 elite controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Austin,

      It's awesome to hear that you love your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its updated features and comfortable feel. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for xbox. A little pricey but way better than the stock controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very customizeable, handles well, good quality, sturdy, and good for having diff profiles for certain games

    I would recommend this to a friend