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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16983 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 16,983 reviews
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than the original. Love the feel of it and love the customisation.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Tons of customizations options.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing controller. The weight and feel is really premium. I love that there are tons of different ways i can customize it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Aileen,

      We're thrilled that you're enjoying the customization features and comfortable feel of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope it gives you an edge in gaming online.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever used. The battery life is unreal and lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, paddles are easy to map and lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I used hands down. If you are looking for a solid controller to actually game and use all the features to the max the elite series 2 is the way to go. Never had any problems with this controller besides the left or right bumper rarely work after a few months of consistent use. But other than though this controller is worth the price now that they lowered it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    1 star for lack of fulfilling warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is great buy it. What’s not great is having to go to 3 different best buys just so that they can say oh the one we have is a refurbished one and looks like a dog chewed it all up. If I’m paying for a warranty I expect my closest Best Buy to have the replacement not one that’s an HOUR COMMUTE from my house!!! Pathetic!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this to replace my wired XBox 360 controller for the PC. As my review title states, this is a great buy. The Build quality is superb, this really complements my Razer Blade Stealth and I also use this for the Project XCloud. I really cannot complain anything, some will say the price, but as noted the quality is excellent. I recommend this for people who likes to play games and have a job to actually buy it without whining.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great remote and customization is crazy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money as i purchased used. Works and i put it through its workout. Battery lasts 45 hrs easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't know how people live with the regular Xbox controllers. This is such an upgrade. If you can afford it, buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very solid. I've only used it for about an hour but the quality seems really good. Everything about it just feels like higher quality than the regular controller.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been considering buying this elite controller for a while and then I jumped the gun. Honestly it’s way better than the old version. The 1st model, as it may have the same functions as the old elite this version is heavier which feels really good in your hands. I tend to game a lot when I get the chance but with this let me just say you’ll have a lot more better games with freer movements. (Because of the buttons).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect ! Microsoft Controller works perfectly. i would recommenbd - no problems here with this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for xbox and PC gaming. Is vert smooth and customizable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this as my secondary Series X controller. It doesn’t come with all the additional accessories and attachments but its all at a good price especially if you already have a primary Elite controller

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox controller ever. I like the overall feel the best. It is heaver than a standard controller but I got used to it quick.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Best Controller for Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's expensive yes, but you can customize it to your specs for any game. The built-in battery is nice, but also a burden. Buy this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished controller works perfectly. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a great sturdy comfort and easy to use! The paddles seem to be well placed and they feel like they won't break.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift after 3 months of casual use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. It feels very nice in hands. The grips are a huge upgrade over the Series 1 controller, and having 3 presets also makes a huge difference. After 3 months of use though, I got major stick drift. Best Buy will not help but Microsoft has a 1 year warranty because of this problem. I'm sending my controller to Microsoft now for free but it will take 2-3 weeks to get a refurbished controller sent back to me. I'm very upset that there are no good controller companies with paddles that aren't the overpriced scuf controllers. It's a bummer that they didn't just put nice joysticks in this very expensive controller. Other than that, it is really great but that is game breaking.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Big improvement over the original.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with TONS of options to configure to your individual likes AND need is a few different game configurations!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brian,

      The customization and personalization options included with your new Xbox Elite Wireless Controller Series 2 are what truly make it stand apart from all other competitors. We appreciate you mentioning it! Thank you for taking a few minutes to share your experience with us. We're thrilled you are enjoying your gaming sessions, and experiencing the perks of a customized interface!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft