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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16978 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 16,978 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for Xbox there is. Heavier than a normal Xbox controller but it’s comfortable. Built well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The optimized design and enhanced features of your new Xbox Elite Wireless Controller Series 2 make it the perfect companion when taking on the exciting world of next-generation gaming. We're thrilled you've been enjoying your sessions with your new interface! Thank you for sharing your thoughts, we appreciate it. We're happy to be a beneficial addition to your home setup!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly of course. Exactly what i wanted!!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Costomizable Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customizable controller for any gamer. Makes gaming more comfortable and reaction times better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller excellent quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great, it actually did improve my game! And as a testament to how good the grip is, I accidentally left the controller on the roof of my car. Not knowing I did I drove of went to two different places (gas station and friend’s house), to my surprise it was still there! I couldn’t help but laugh.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the only controller you’ll ever need

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, the feel of it is just right and quality is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller still works no problems

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is ver durable with no problems.. best gift given to my hubby

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best Buy Total Tech. Let’s go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My elite controller was suffering from stick drift after about two years. I was able to exchange for a brand new one. Highly recommend Total Tech!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, my son loves it and it works well for his gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little too heavy for my liking but it works great

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first controller had button issues within the first month. This one has yet to fail me, *knocks on wood* It’s made competitive gaming so much better

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt realize this controller didnt come with the back paddles however its a great controller that works w my pc and xbox with no issues. So far the battery seems strong enough to handle decent sessions w.o dying or needing plugging in

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best controller in the world

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever used. 4/5 because I've had to send it back TWICE because of issues. MS is pretty quick (7ish days on average from sending back to receiving your replacement) and I cannot play on other Xbox controllers anymore, and it makes the cool PS% dual sense feel like it's just lacking features. I HIGHLY recommend you buy the 2 year replacement plan from BB. For hassle free replacements.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is nice and the controller has some weight to it. However, the buttons get stuck after very little time using it and it becomes very annoying. Yes, you can use the paddles as an alternative but sometimes there’s games you want to play regularly. 3 stars overall.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Controller Ever.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion was one of the best controllers I've used. High build quality for sure. Again my opinion. I've bought quite a lot from Best Buy and they have never let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Crazy Cool Controller.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy amount of customizations. Solid feel, I have not had any issues.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 4 out of 5 stars

    Xbox Elite v2

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it when I got my third pair the 2 before that had stick drift and a button would get stuck

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 3 out of 5 stars

    Elite 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another one with button problems. Very bad stick drift and RB issues. Best controller when it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband -good product & great gift for the video game player in your life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good controller bordering on great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell on the grips but it’s already way better than the 1rst version with the built in battery and included chargers and a good battery life. While not as precise as I like in the joysticks they are very good. Triggers are great with more adjustability than previous version. Overall I’d say much better deal than version one even though it cost more, if the grips don’t fall off that is, which they shouldn’t.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rich,

      We're thrilled that you're enjoying your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your perspective; we hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft