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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16969 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 16,969 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The battery holds its charge. Comfortable to hold while playing gamea.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jerry,

      We're happy you are enjoying your new device! We've designed your new Xbox Elite Wireless Controller Series 2 to offer our users the in-game control they need, while hosting a comfortable and user-friendly interface to improve the overall experience. We're thrilled you have found it to be the perfect addition to your home setup! Thank you for sharing your thoughts, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    One thing to consider....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing to consider about this product is that the thumb sticks will wear out over time after each use, resulting in a common issue in controllers called "stick drift" which is currently inevitable. Microsoft has yet to manufacture perfect thumb sticks that will not cause this issue. Other than that, everything else about this controller is perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needes to update mine that i hade got 3 years and only because i was grtting some stick drift. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    It’s a great controller but quite expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice feel and touch, premium but a little to high priced but it’s worth on how long it will last.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for competitive gamers, for casuals who are just looking for a controller I’ll say this is expensive for your needs. Crazy helpful in certain games where you don’t want to constantly take your thumb off the analog stick. Great customization options like response curves, trigger and analog deadzones, trigger locks, analog tension and you can set custom profiles for specific games.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controllers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this one for quite some time now. No issues with stick drift yet, can be pretty difficult to keep clean though. All in all, great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller best part about it is the paddles on the back. High quality feel

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Elite indeed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel, great grip and heft. Also comes with a very nice charging cradle.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Carlos,

      The charging cradle sure is an exciting bonus inclusion! Thank you for sharing your thoughts with us, we really appreciate your input. We're thrilled to hear you appreciate the improved grip design and overall weight and construction of your new Xbox Elite Wireless Controller Series 2, and all of the ways we have built upon the design of the previous generation. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my steam deck and it works beautifully with the games that I play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but needs spare parts

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Wish the thumbsticks held in better as one fell out and got lost during travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price I've seen for this.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know that you can charge the controller while it is in the case. Nice feature. Only feature it doesn't have that I would like is an auto rapid press feature.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Must have for the Gamer in you!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great update to the first one. Finally uses USB-C. I can’t tell the difference in feel like some other say but you do notice a difference in the joysticks which is a great upgrade. The battery lasts about the same amount of time but I’m not a great example of this because I don’t play everyday. My only complaint is I think they are just to expensive and don’t see why they need to be almost $200. These should be more closer to $100-$130 range!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for your feedback on the Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying the upgrade in overall quality. We hope you get a lot of use out of your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    My hands are very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smaller size fits my hands better. The programmable keys are sweet.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 2 out of 5 stars

    Excellent controller... for a couple months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just met your dream partner, they do everything you love and more. They feel great, are there for you in times of need, flexible with your needs for customization and you take care of them providing shelter, hygiene and energy. But after the honey moon phase is over you just can’t count on they anymore. They begin missing key inputs, drifting away from where your goal is and you start to think of a replacement after 5-8 months. Was your money and time worth just these great few months? This controller is awesome off the back. Being an elite buyer since day 1 it’s hands down the best model. I play daily and clean my controller weekly. However, whether it’s a series 1 or series 2 the same problems with stick drift or failed bumper input still occur. The geek squad plan is unbeatable but with consistent issues these will never make it worth the price. Recommended for casual gamer, not competitive daily user.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Microsoft will always Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with excellent features. Only problem, is the issues these controllers tend to develop. Personally, I have gone through at least half a dozen of these controllers since they debuted. Stick drift is a gaurentee. Pretty smooth out of the box, but eventually, they'll break in and its not pretty. Bumpers usually are the next to fail. Haven't had issues with the series 2, as far as rubber grips peeling off. Microsoft has been aware of these issues for quite some time. Doesn't seem like they care, even with the looming class-action lawsuit over these contollers. For the price point, I wouldn't say these are worth it. Only reason i bought another one over the Turtle Beach Stealth, is the elite can still accomadate for the M80 mixamp for Astro A40's. For a little extra $, get something with Hall-effect sticks. They dont break as easy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite series 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox elite series 2 is a fantastic controller with built in grip pads for sweaty players, it also provides for back paddles that can be mapped to your personnel needs and has replaceable joy sticks! If your looking to enhance your gaming experience this is your go to product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. They helped me pick the right one for me. Great service yet again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality, functional, and comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the very best one in the market and now with this aforable price its an easy recommendation for anyone wanting a pro controller with the option to get all the extra fearures down the line, but for starters just the trigger stops, internal battery and comfort I think is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 3 elite controllers previous to this and all had very similar issues so I was definitely skeptical. I’ve now had it a couple months and I can’t stop raving about it! The improved buttons and hair triggers are very convenient and the quality of the grips has clearly been brought up! But the best feature is the internal battery! I’ve had to charge it only twice! No more batteries and endless hours of gameplay! Best controller I’ve ever owned period.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that Xbox Elite Wireless Controller Series 2 is the best controller you've ever owned. We're glad it's been an improvement over its predecessor and helped elevate your gaming experience. Its internal rechargeable battery is one of our favorite features, too. We hope you get a lot of use out of your new Elite Series 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Best overall controller ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox controller and had to get an elite 2. Paddles are very customizable and it feels like what its worth. Only controller that can compete with the PS5 controller. Super comfortable. Only complaint is if your hands are cold or not sweaty it has a slippery grip. Aside from that, can't be beat. Def would get warranty cause there are lots of cases that have joy sticks drifting.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Frank,

      It's great to hear that you're enjoying the customization features and comfort of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing how well it's working out for you. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft