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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16964 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 16,964 reviews
  • Rated 5 out of 5 stars

    Good controller , minor issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great and i would definitely recommend on buying one over any controller ! But after 6 months , my left stick is getting a lag when I walk backwards playing zombies or multiplayer on Cold War , good thing I paid for my geek squad coverage !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean and sleek! Super durable I’ve bought two controllers already for gifts and both times they loved the controllers!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Yeah...no thanks.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many months (maybe years) of my brother telling me to get this I got to say, nope...no really, controller feels amazing, not $180+ dollars amazing tho, yes...mapping, customizing, interchangeable d-pads and joysticks, ja da ja da...still not be able to macro just doesn't do it for me, for example: if you want to map a L1+R1 in one button (paddle in my case) you can't do it, while cheaper options (like 8bitdo pro2 controller) can...I just can't fathom the price tag for just the way the controller feels...sorry, it's a no for me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Much better then the old controllers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works great, much easier to play with then the old controllers , but is on the expensive side. The down side is if you need a controller for your friend to play duels their stuck using the old ones. And having to keep both new and old around just Clutters the place up

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a pro controller that is easily adaptable and has a long lasting battery, this is the controller to get. Most buttons are replaceable, there many ways to customize, easy to change configurations, you forget don't have to charge as often.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No screenshot button either which I’m thankful for. As a total tech member it’s definitely worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller at an elite price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller , feels solid as can be and i got lucky with 0 stick drift

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement from the first series. Worth just under $100. Should probably be a but cheaper since no paddles are included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for Xbox period

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grip triggers and custom profile it has it all covered

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 3 out of 5 stars

    Faulty Thumbstick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the paddles is very convenient for any shooter game. The controller definitely has a premium feel to it, but my left thumbstick was faulty and I had to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good open box order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ordered this as an open box to save some money and was really suprised by how good it truly was. It was as if the previous owner only used this for about a week before they returned it. I will definitely be buying open box products in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for an already broken black elite 2 controller, since i already had all the accessories fr the first one i bought i did not need to buy the entire kit again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! Definitely the best controller I have ever bought! Will definitely recommend to anyone as an upgrade or even a better replacement for the standard controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely love it.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works phenomenal. Love it. Many years later and I still use it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting used to having the paddles on the back, I was hitting them by mistake. So I took the 2 big ones off and only use the 2 smalls in the top slots. What I like most is the versatility and options. It's solid and the battery lasts so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Saso,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you like the customization options and battery life. We hope you continue to enjoy this product!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Warranty is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got xbox elite series 2 yesterday! Love the feel, the extra buttons, and mainly the warranty! I have had issues with thumbsticks / sensors wearing out in the past on regular xbox controllers, but Microsoft's warranty covers it with this controller!!!!! I am so happy and can not wait to really get grinding with this controller! I initially was going to purchase a Scuf, but after a great review I watched on Youtube.com (Scuf vs Elite series 2), I asked to cancel the order and asked for a refund and headed straight to Bestbuy. Even though Microsoft covers it for a year (and you can buy 2 additional years), i opted to by the warranty through the GeekSquad for 2 years, because they would replace it immediately (and i would not have to wait to send the controller in and wait for one to be sent back).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rated 5 stars even though personally I didn’t like it. Great quality product, I really liked how you could adjust the triggers to 3 different setting. I bought because I thought I’d like the extra 4 programmable buttons on the back of the controller (that way you don’t have to take your thumbs off the joysticks to use certain buttons. For me it was just too much to get used to, playing Xbox for 15 years without extra buttons, then trying to get used to them was tricky for me.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not worth the price for KNOWN issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for 2 days and buttons are sticky and the wireless connection is bad. This is a known issue that microsoft is aware of, this is not an issue with best buy, but with the product. I will be returning and getting a normal controller. This hassle is unfortunately not worth the price. I live the weight and the build of the controller, the ability to adjust the stick stifness was a prime selling point for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite is the way to go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now the only controller that i use it feels so goos in the hands . I have not even gotten into the programable buttons to elevate gameplay more. I use this on both pc and console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best gift for a Xbox gamer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy a regular controller again. Feels solid works well and last longer then the base controllers by far bought one for everyone in the family after having mine since launch and playing 20-30 hours a week on it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're delighted that you're enjoying your new Xbox Elite Wireless Controller Series 2 so much. It's great to hear that it's made you never want to use a standard controller again. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft