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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16919 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 532 Showing 10,621-10,640 of 16,918 reviews
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    This is the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated. Love the look and feel of the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    x box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for kids. No issues so far. Good Choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great however the upper right paddle came in defective. You have to click it down pretty hard for the upper right paddle button to register not like how you would regularly click it. I can hear and feel the click and everything, but it just doesn’t register. Other than that, this controller is an excellent choice

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the upper right paddle on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, you may also contact Xbox Support for assistance under the controller's 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this remote. Glad Best Buy had this available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grade A

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than gen 1. Great controller for any game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $ if you desire customize control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this for customizing game play. This allows you to tailor your controller to each came. Only three slots can be active at any one time, but you can make many profiles for different games. It even have the option to turn of the profiles so in reality you can have standard, and 3 customized slots with the push of a button without going into settings.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the customization options!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Birthday surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this for his 16th Birthday to be faster at his games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sons birthday present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new controller. He is telling all of his gamer friends about it.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control. Feels way better then the stock control.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller no batteries, charge deck and long playing time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear you are enjoying the extended run time and chargeability of your new Xbox Elite Wireless Controller Series 2! We agree, moving away from disposable batteries was the right call. Thanks for taking a few minutes to share your thoughts with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller out there !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great and the controller feels high quality ! Definitely worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a ps5 trigger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is good, but for the price I believe and have a few more qualities and customizations on mapping I think the controller has capability. They just need to update the accessories app on Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Would definitely buy again! Great product great value

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Xbox Elite 2 Wireless Controller and that it is working well. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing and last a long time I love the battery on this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever!! Love it! Feels like premium product

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nate,

      We're happy you think it's the best controller ever! Whether it be the premium feel, comfortable design, or even simply its reliable performance, we're thrilled you are enjoying your sessions with your new Xbox Elite Wireless Controller Series 2. We're excited to be a part of your next-generation gaming experience! Thank you for sharing your thoughts. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much better controller and worth the extra money

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great conteoller love the extras and customization

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a very long time to get but once its there its a great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What’s the living room do better on to the next on

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the core controller. I love the fact there’s no paddles cause I’m very clumsy, but you got everything else. The only gripe will be you cannot take out the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full customization available. Elevates your gaming to the next level

    I would recommend this to a friend