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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16905 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 580 Showing 11,581-11,600 of 16,905 reviews
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Almost Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is absolutely amazing, but it did get stick drift after a couple of months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing but needs work.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thd controller is phenomenal. Ill never go back to a regular controller. Now I do play 8-14 hours a day, but after only 6 months my left bumper (LB) is going out and I'm not very happy about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for 6 months

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first but about 6 months into my replacement in started doing the same thing. LB doesnt always register, now its RB and one of the back buttons. I got the geek squad warranty and already used it and the replacement did the exact same thing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these controllers with all my heart. They’re amazing. I wish they weren’t such a hit or miss with the drift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good but can be beeter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it’s a great controller but it can break very easily unlike its predecessor only lasts me a year but a warnty

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift day one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned around 12 of these controllers over the last 4 years. Between the Elite 1 & 2, there is a definite quality change in the feel of the control. Usually they last me between 4-6 months. I always buy the extended warranty because they break on me so consistently from just normal use. With my most recent purchase, I noticed stick drift occurring within the first day. I’ve had it about two months now and it’s absolutely maddening. I’ve been putting off getting a new one because they are never in stock at any of the three stores around me and I don’t want to wait for shipping. The extended warranty is an absolute rip off because you have to spend upwards of the 40 bucks to replace your warranty every time you have problems with them (which will be frequently). The warranty system is trash. The quality of the controllers are trash. These controllers have put me through so much crap that I m considering switching to PlayStation for next gen just to escape Microsoft’s terrible product quality. Signed a very unhappy customer

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Will,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love this blue series 2 elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the black one but they sent me a blue elite series 2 I didn’t even think they had blue ones but I guess they do the box showed a black one. Was going to return it but think it’s kinda cool. Would strongly recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending your new Xbox Elite Wireless Controller Series 2. The Elite 2 isn't normally available in blue, but we're glad that you're enjoying it. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 4 out of 5 stars

    Highly recommended

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I like the controller but it gets sweaty- compared to other controllers. Overall good controller. Paddles are fire.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller and Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works group for iPhone/Oculus and computer use. I'm not sure why but using it blue tooth with my desktop computer comes with a ton of lag time. It's fine with the Long USB c cord that it comes with plugged into my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these at first and then the buttons started to act up. Lots of flaws with this controller. X button works when it wants to. 2 paddles won’t respond so I don't use them anymore. Grip is slippery and gets annoying fast.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These elite controllers have stick drift. I bought three of them. Hopefully the elite three will be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller even if it is a bit expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has come a long way compared to the gen 1 version. This feels more solid in my hands and I really enjoy the programmable buttons. Something that isn't well advertised is it comes in its own case that is chargeable as well. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have an Elite controller this is a good way to replace it for less $$ and get a new color. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Controller!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing! It’s very similar to the series 1, but has some great notable upgrades. My favorite new features are actually that it comes with a magnetic charging stand and the fact that it has an internal rechargeable battery. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller on the market! The Series 2 has everything you could want. I know people will complain about the build quality. I had the series 1. Take care of it and it will last, I recommend getting Best Buys protection plan. 2 years is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy replacement plan. Good controller. Just the grips started coming apart after almost 2 years of use. Plus the right bumper was worn out.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Good controller doesn’t last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but I have had three of them and all three had problems! First two had the left bumper break after only 2.5 months of owning it. I literally treated these controllers like a baby and maybe dropped them 2 times in total. The last one had stick drift so I gave it back and grabbed a cheaper controller w paddles and it works great... if you chose to buy the Xbox elite controller the two year warranty saved me easily 250$

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It didn’t come with all the extra buttons or joy sticks but I had extra ones. Elite controllers are great for building in Fortnite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say this controller can make you better at certain games. Super mega baseball 3 for instance. I bought this controller specifically to play that game. The game has fine touch reticle movements that benefit from this controllers ability to change the tension on the sticks.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that your new Xbox Elite Wireless Controller Series 2 has enhanced your gameplay experience. We're glad that its customization feature has given you an edge in Super Mega Baseball 3, too. Thank you for sharing your experience and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I had a white one bit my son broke it. This one will not be touched by children. They have their own

    I would recommend this to a friend