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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16903 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 596 Showing 11,901-11,920 of 16,903 reviews
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is awesom. The extra buttons helps to use the way we want. The charging case is good and helps to keep the controller safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Best Controller for Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 1st party controller in the business. MS finally listened and fixed the crap shoulder buttons on the Elite 1 version. Ive used this version since it came out and love it 2 years in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but never seems to last longer than a few months before something seems to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Many programmable units. Good for gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. It's built so much better than a regular controller and adjustable joysticks are a complete game changer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller/ purchase geek warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a hard. I love the controller and its amenities, but the controller doesn't last long from drifting, but best buy offer geek squad warranty which i love and use often on this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. I was very hesitant on spending so much more that a standard controller but very glad I did. Buttons are easy to change and configure and makes a huge difference in gameplay. If you are a gamer you want this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    terrible stick drift after a few months is insane

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unfortunately This is my third one. wish they’d fix the stick modules

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will continue to buy this controller from Best Buy because it is the best Xbox controller and because of their 2 year warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehhhh its alright. Ive had them for a long time but theyre nothing spectacular

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the first but better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you liked the first version you’ll like this one as well. About the only bad thing I can find is that the batteries are not able to be replaced. But the nice thing is there is a charger you just have to set it on to charge it back up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2, we appreciate the feedback. We are glad you are enjoying the charger. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    2nd Contiller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one had drift on the left thumb stick, Microsoft the was not helpful with their policy! 2nd set hopefully won’t have drift, but if they do I’ll switch to scuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it. a little heavy, not bad. had to get use to the paddles. i like the different profiles i set up for different games. going to buy another. i use it for elden scrolls. like the charging case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a birthday gift they loved it they loved the color it doesn’t come with the pads you need to buy it separately

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 2 out of 5 stars

    Buy the Warranty

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like the original Xbox Elite Controller. The original one is more resilient than the this one. The back buttons to control the triggers both broke off on the first day. It feels cheaply made. Whatever you do, please make sure you buy the warranty. It is worth it no matter the cost because you will need to use it soon. With that being said, I will say the controller does feels good when I’m holding it. It is just cheaply made and easy to break.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite aint bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing got the nice rubber grips and trigger selection. Although ive gone through way to many of these controllers haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I've ever owned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! Not the easiest to set up once you get into the program on your XBox as everything has to be done individually, would be much easier to do on a computer with a mouse and keyboard. Once you get it set up though it's awesome!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your feedback on your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying it and consider it to be the best controller you've owned. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    my 3rd Elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller works great I think it would have been better with the paddles other than that great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $400 would be a blessing for me & my family Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I’ve made in a while hands down the best controller out there for customization up your game get you one don’t be like and wait 2 years.

    I would recommend this to a friend