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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16896 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 16,896 reviews
  • Rated 5 out of 5 stars

    Best controller iv ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this about 3 weeks ago and it feels alot better than my og elite controller i like the usb-c and integratedbattery and the new ways you can customize the button layout and everything alot better and more in depth that the old elite controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing that the Xbox Elite Wireless Controller Series 2 is the best controller you've ever had! We're glad that you're a fan of its internal rechargeable battery and new customization features as well. We hope you win a lot of game matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great All Around Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller for playing any game all day long. The interchangeable thumbstick and paddle shapes allows you to customize the controller any way you like. A must have for shooter games. Also come with a great carrying case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good Hardware, SERIOUSLY FLAWED software.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is good. But the Software needs SERIOUS work... Connecting to this controller is a nightmare if you expect it to work seamlessly between different connection types. If you have paired the controller with Windows, it's fine. But if you need to configure the buttons using the Windows App, you need to connect it with USB. And doing so, pretty much deletes the wireless connection. you will have to delete the controller from your Bluetooth Devices, and then re-pair EVERY SINGLE FREAKING TIME you do this. Seriously flawed.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing your feedback on your Xbox Elite Wireless Controller Series 2. One workaround for keeping your configuration settings when going wireless is to get a Xbox Wireless Adapter for Windows 10, which will allow you to have a wireless connection on your Windows 10 PC without the need for Bluetooth. Please go here for more information: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight on the controller was great and while it worked it was really njce, however the controller broke after a few months of having it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and fast shipping it showed up 2 days earlier then what was said it was going to be

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it expect it came and the left side back grip is sticky..! And I tried cleaning it but it’s like it wasn’t coated properly..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller does exactly what it’s suppose to do. Extra triggers on the back are great for fps shooters.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but expensice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller but very expensive , not worth the price for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, I love the color scheme. Buyer beware that there are no included paddles of extra joysticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting with protection plan!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crib roller is super customizable.Worth getting the warranty if you are a gamer. I exchanged worn out controller. After taking advantage of the customer care program. Great service Best Buy provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all games!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the toggles on the back, it frees up your thumbs for all movement. Great for FPS games, but also find it useful for Elder Scrolls Online, Smite, etc... Highly recommend for all gamers, don’t have to be a pro to use this controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Seau,

      Thank you for sharing how much your new Xbox Elite Wireless Controller Series 2 has improved your gaming. We're thrilled that it's been useful for first-person shooters and roleplaying games in particular and we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Insane controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll never buy another controller. Recommended Best Buy to all of my friends because they price matched and I got a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great just wish it had a detachable battery so I can swap out

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick drift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controler is awesome other than the fact that i have stick drift already!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Quality controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been pretty decent so far, I like the quality of the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved my gaming experience great purchase. I would recommend this for anybody that wants to improve their game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming controller out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ergonomics of the analogs and paddle buttons cant be beat. I use it for xbox and PC. I just now realized i should try and see if it works in my PS5 also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller so far and I bought it on sale. It handles better than the original controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product! Moves great and easy to use. Gives you alot of options. Only thingnis the bumper gets messed up to easily. So becareful not to over power it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great follow up to Series 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 is a great follow up to the original elite controller. Microsoft has seemed to listen to all the Series 1 feedback and improve upon that. I didn't think it were possible, but the Series 2 feels even more solid than the original.

    I would recommend this to a friend