4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 626 Showing 12,501-12,520 of 16,890 reviews
  • Rated 4 out of 5 stars

    Xbox Controller

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the controller but I drop it once on thick carpet and it broke.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not built to last

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will preface by saying the controller feels great and all and I particularly enjoy the swappable parts, but man. They really need to work on Quality Control. This is my second controller and the right bumper doesn't register half the time. Have to double tap it or hold it even. If you get this, a good idea is to buy the replacement plan; in my experience you're going to need it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Triggers break easily!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, just get the warranty since triggers break easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth for try hard gamers

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, it is a little on the expensive side but it is completely worth it for the features it has and the quality of the build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for…

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fot those who have worn out there original elite controller but still have all “the goodies” for it. Great replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, the best controller out there. A bit expensive, but very sturdy and also has switchable toggle buttons and sticks. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best xbox controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best Xbox controller out there!!!! Won’t regret your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves this remote. Tried Ann open box but was in bad shape with fu ruin. BB replaced with a new one and working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite controller, hopefully they keep cominh out withe more colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool controller with a lot of neat features seems like a really good quality build

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Controller

    |
    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Not bad of a controller. Just get used to the buttons in the back and you will be all set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series 2 Elite Review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Elite controller is about the cost of 3 normal controllers, you really can't be the build quality on it! Make sure to get the Geeksquad Protection Plan with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Charles,

      We're glad it was a good investment for you! The performance and in-game precision hosted by your new Xbox Elite Wireless Controller Series 2 is unlike any interface on the market today. We're thrilled you have found it to suit your needs as a next-generation gamer! Thank you for sharing your feedback with the community. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    AWESOME!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love durable it feels and how smooth the thumbsticks move, easy interchangle parts i love the click options on the triggers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good for Surface Pro 9

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color, pairs well with the accessory pack. Have had no trouble using this with my surface pro 9

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Overrated

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overrated for the price…I wouldn’t waste my money on this controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONTROLLER EVER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down, the best controller I have ever used for cross-platform play.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    its ok

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a good controller but got slight stick drift 5 months in mehhh

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thinking I was crazy to spend this much money on a controller but it is well worth it. Being able to customize and program buttons is really helpful. The reduced trigger pull is great for FPS games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rick,

      Thanks for letting us know how Xbox Elite Wireless Controller Series 2 has enhanced your performance in first-person shooters. We're glad that it's been worth the investment, and we hope you win a lot of game matches with your new Elite Series 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    I expected better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely a controller. If you are going to use the back paddle buttons. It might be more worth it for you. But I feel like a controller with swappable thumb stick modules would be better incase of stick literally just replace the stick. It just feels like a heavy Xbox controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, has all the same features, just doesnt come with a charger or case

    I would recommend this to a friend