4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 631 Showing 12,601-12,620 of 16,889 reviews
  • Rated 5 out of 5 stars

    Great for xbox gaming

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller - my son loves it. He also added the handles on the back.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    AVOID BEST BUY!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order a used controller in good condition, missing parts one but that’s fine I don’t care about the attachment pieces, what do they send me? A totally different one that is supposed to be in better condition. Why am I complaining? Because the controller that’s in “great condition” is broken and badly stick drifts along with the rubber grip peeling up in the corners.. honestly this company is a massive pain to deal with so I just took the loss. NEVER SHOP WITH BEST BUY. Also not to mention they broke my car in geeksquad and it took them a year to pay me for the damages but that’s a whole different story.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft made a really good Controller.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller its modularity is a game changer. Microsoft did a great job with this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ergonomics

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller over my ps5 controller ive been using on my pc. The grips and feel justify the price in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller on the market!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my elite series 2 controller. I use it almost every day and I love it more and more each time I pick it up. Grips are amazing, overall build is great and I don’t have any negatives.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you're loving your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're getting so much use out of it, and that you're enjoying its comfortable grip. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So easy to use and so smooth. By far my favorite controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no flaws with this open box xbox controller works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better then stock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller but the build quality was better on the last gen. Love the extra pre-sets this has and the additional trigger stops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working great no problems. Makes racing and shooting games alot better. Well worth the money. I spend the money on a 3year replacement warranty so no worries if something does happen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that your new Xbox Elite Wireless Controller Series 2 has been a worthy investment. It's great to hear that it has enhanced your game experience in racing games and shooters, too. Thanks for sharing your thoughts; we hope you get a lot of use out of your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sticks! And fair price point even with buying the kit for extra paddle's and such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller on the market

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit awkward at first, but I gave it some time and now I can’t pay without it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Terrible Quality Control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t write reviews for anything but I felt the need to write one about this controller. The first one I bought had some weird glue-type stuff on the joystick so i returned it for another one that had a joystick that stuck to the sides right out of the box. Reviews online state that these basically always break within a year and with the cost of this controller being $130, there is just no reason to get this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is how all xbox controllers should be. Short trigger pulls. Extra "flappers" underneath so you don't have to release the thumbsticks to jump/reload. Adjustable tension on the thumbsticks. AWESOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Great for medium sized hands

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too Much Too Little

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would’ve been better to spend that type of money and have the paddles and parts included and not separate

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what i ordered

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its exactly what i was looking for and works great! Couldnt be more happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish i could give it a 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great preforming controller!! I would give it a 5 but everyone i have purchased always has a problem thank god for the protection plan but great 3 different programing settings for the paddles great for COD, if you are a total tech member definitely buy or atleast get the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a heads up you cant bind the back buttons to their own separate buttons YET, it is coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A really good purchase

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent items. Honestly after having this for under 2 years I can never use normal controllers ever again and now with my 2 year protection plan I can get a new one!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Romero,

      We're sorry we've ruined all other controllers for you, but couldn't be happier you've found the pinnacle of control and precision in your new Xbox Elite Wireless Controller Series 2. There's truly no better interface out there! We're thrilled to be a valued addition to your home setup. Thank you for sharing your experience with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opem box. Said excellent like new but it has stick drift and a broken nob. I was not able to fimd the time to return it so kind of my fault but still it was not like new.

    No, I would not recommend this to a friend