4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 639 Showing 12,761-12,780 of 16,889 reviews
  • Rated 5 out of 5 stars

    Best controller ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! I had the elite series one controller but it broke and I bought the elite series 2 controller and I am loving it even better than the first one!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Will,

      We're excited you think your new Xbox Elite Wireless Controller Series 2 is fantastic! And, are happy to hear you've noticed the many improvements we've made in your new device over past models. It's truly our most optimized interface yet! We're glad it was a good investment for you and your home setup. Thank you for sharing your thoughts! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this controller! Will need some use to getting to the feel and placement of my fingers but do know it will be worth it in the end!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good control easy to use I liked the grips which people really don’t like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me understand how each component works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing controller with detachable parts which makes it easy for your your personal comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series Elite 2

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the adaptability of this controller. And the weight feels good when playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still using it and it feels like it’s still new. I pretty much game most of the day. I like the custom profiles, so I can have it set for whatever game I’m playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with control I bought went and exchanged it they was great help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and reliable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. This is responsive, exvellent, convenient and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing controller w/Long battery life

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller as an open box for 100.00 instead of full retail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve used so far! We can even change the color of the Xbox symbol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the paddles and feel of this controller. Expensive and i would recommend buying the extended protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X-Box controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great controls and feels great in your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality gaming at great price!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves these! It was a great deal on open box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controler

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controler that you can get for the price, way better than modded controllers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn’t buy skill

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a competitive advantage and easy to use controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absoultely love this controller. Use it on my pc and bought one for my son.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 1 out of 5 stars

    Could be a good controller butway too many issues

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift, unresponsive face buttons, bumpers that go bad and don't respond, thumb sticks that snap back so hard they make you face the wrong way. Microsoft should really be ashamed of their quality control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the first elite controller. This is slightly better but with a rechargeable battery and tweakable sticks for tension. If you have discounts awaiting you(rewards), I highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for the recommendation! We're glad that your new Xbox Elite Wireless Controller Series 2 has been a good upgrade for you, and that you're enjoying its internal rechargeable battery and updated configuration features. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Dana

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller. Get the warranty from best buy even though it was covered under microsoft. Just easier and seamless. My son is hard on his remotes, he is 10.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing! We are happy to hear your son is loving his Xbox Elite Wireless Controller Series 2. We hope he continues to enjoy it, wishing him happy gaming.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Hopefully Last Longer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase I'm just hoping it last longer than the first series I bought and exchanged a couple since I had either buttons break or drift. This one feels better built than the them.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for letting us know how happy you are with your new Xbox Elite Wireless Controller Series 2. While we don't anticipate that you should run into any issues, please reach out to Xbox Support if you do. They can be reached here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft