4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 648 Showing 12,941-12,960 of 16,890 reviews
  • Rated 5 out of 5 stars

    Amazing!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved the elite controllers and the red on it is perfect!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap trash

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give it 0 stars if I could. The button that is used to sync it to the Xbox devices is broken so I can't sync it to any other devices now and it's stuck synced to my PC. I haven't even owned it for a year yet. It's a real shame I liked the paddles on the bottom of the controller but can't see spending another 170$ for another one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Series 2

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a new one everytime mine gets worn out, only controller I’ll use

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Mechanical issues

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problems the problems from stick issues to button breaking I'm mad its just 6 months of use

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there is an issue with the buttons on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Elite Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built. Love the accessories it comes with. Would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller all though it took a minute for me to get used to the other triggers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness of a product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an awesomeness of a product. My daughter loves her new controller. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it ! He is over the moon. It’s very easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Stick drift out of the box. Delayed A response.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shouldn’t really be surprised every Xbox controller I’ve gotten has had an issue. I was hoping that years after the launch of the elite 2 controller that they have at least made improvements from when I last had it. They definitely have not.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Only flaw is that this is the third one I've had to get because of stick drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that gets the job done seamless and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better then there first series

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this improved series 2 controller better than its predecessor. it is more reactive it has fewer glitches and the charging is going through the case so it has a lesser chance to break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Died early but replacement was the easiest thing ever. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best controller!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my grandson and he loves this controller. It has excellent game, easy to handle, easy to use, and easy to charge. Overall excellent buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent build and quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series 2 is a much needed upgrade over the original. This controller feels sturdier than its predecessor. I wish it had a removable battery but that is the only detractor for me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great buy

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It’s a amazing controller but don’t drop it can can break with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White looks great, cheap price, didnt need all the case and sticks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had doubts about buying a open box controller but I have to say it was in really good condition no issues all the parts were there I’m definitely impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote controller!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the customizable logo LED color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product great for competitive gaming. Would recommend

    I would recommend this to a friend