Customer Ratings & Reviews

I am pleasantly surprised by how nice this controller is. Really like the multiple customization options. The carry case and rechargeable battery is an additional benefit.

Very good quality . Customer service is top notch.

I use this controller on my PC more than my xbox, but can't go wrong with the Series 2. It just makes you better!

not bad it really helps with fps games lots of customizable options

Controller House you take control of your game more accurate

We own two of these series 2 “ elite” controllers and now this is the second time both controllers have had to be replaced in the past year due to the bumpers and/or triggers failing. Prior to this we had the first elite controllers and they had to be replaced 12 times between the 2 controllers due to the same failures. It’s funny how our $60 controllers that came with our systems are still in great order and functioning properly. I don’t think we will be buying these again. It’s disappointing to know that Microsoft can make a great system but can’t produce a controller that will last. To top it all off, Buy Buy is “out of stock” because these controllers are always failing. It’s so bad that Best Buy hiked their replacement/warranty fee for this item.

Had this for about 3 months already had stick drift over 100$ for a controller to last 3 months

I bought this controller about 6 months ago, and right out of the package I noticed the buttons (mostly A and B) not registering when pressed. I ran the button registration tester in settings and about 2 out of every 10 presses were registering. I returned this controller thinking it was just bad luck, but the new one had the exact same problem. Now 3 months later the controller has developed the worst stick drift I have experienced in a controller. Really Microsoft? What an upgrade from the Elite 1, you guys really learned from that one. I will be exchanging once again when Best buy has one in stock. Truly pathetic. In no way is this review about Best buy! They are a great company to work with and really take care of you in cases like this. There is a reason Microsoft doesn't warranty their own pathetic products.

I got my controller refurbished. It was also the last box available. I should have taken that as a red flag, as when i opened the box it was apparent why the product was returned in the first place. The cord looked like it had caught fire for the previous owner, and Best Buy didnt replace the cable despite the very obvious electrical fire that the USB-C portion of the cable had very clearly gone through. This product should have either been trashed or had a cable replacement done. Disappointed in what I recieved, but the controller looks and works fine aside from a lack of click on the right hand finger pedal. Would rate 2 1/2 stars if possible.

This is an excellent controller. Very responsive to the user.

Good Overall Controller no issue so far. Quality built and sturdy frame.

Great Product i would definitely recommend to others.

Great quality. The box was excellent condition & quality

So far so good. It definitely helps with the ability to configure buttons to each game. It’s a little pricy, but worth it if your looking for next level controls.

Great controller for about 6 months, drift stick and sticky buttons take effect pretty often.

Always find everything we need in electronics and is a good price

Very excited about this purchase this mad my sons very happy

There is no other way to play your favorite games on your Xbox one! The grips are fantastic, the esthetics are beautiful and your overall game play will be much better!

Amazing controller, add the optional paddles for additional mapping options.

felt lighter idk if its my imagination or not but the black ine feels more solid