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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 651 Showing 13,001-13,020 of 16,890 reviews
  • Rated 5 out of 5 stars

    Best controller for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever used, the face plate has a soft feel to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium at a premium price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best feeling controller out there for Xbox and PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality instantly seen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my nephew. He goes through controllers frequently, so I hope this one lasts longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no problems so far. Much more capability then the standard xBox controller. Feels more sturdy and comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite 1 > Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great and is durable, it just doesn't feel as good as the Elite 1 and i can't figure out why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ehhh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought bc I wanted to blow money one day it’s heavy not worth the money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great, lots of customization options, and the charging station is nice too. The $180 price tag is a little tough, but it’s worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    “B” button broke in 10 days - disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: battery built in. upgrade to rubber design to prevent peeling (we will see), hair trigger manual instead of on console settings, all black (preference), slightly longer cord, new cord connection it’s slightly bigger than previous model, Cons: button haptics are not as crisp, button stuck within 10 days, internal battery makes it heavier as it’s not removable, all black with no accents (green & silver) which was on previous model (personal preference), does not come with two long stick options just one, doesn’t last long, 10 days old and it broke, have to use my original elite from years ago which feels so much better, lighter and responsive in hand. Unfortunately they totally stopped making the elite a couple months back. Will be getting a replacement soon and will report back periodically with updates. Hopefully with an upgrade to the star count.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the B button on your new Xbox Elite Wireless Controller Series 2. If it's no longer within Best Buy's exchange period, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just need a few extra fingers so i can shred the codders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market. Why pay full price buy open box.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Xbox elites series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive !! But still, thanks for the innovation Microsoft !! Waiting for series 3

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it but have to click A button firm or no response

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as intended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is not a cheap alternative as it comes with no paddles or anything that the normal elite series two comes with. You have to buy it all seperate. Was highly disappointed with the purchase as i was trying to save money not have to spend more for what should come with the controller

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight is the only problem I have. Could be a little lighter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves this it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son - he LOVES it. Claims it makes all the difference in FPS games and thinks it gives him an edge for his YouTube clips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great trigger bottons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller so far i love the extended add ons for different settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement for the Gen 1 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd Gen Xbox elite is a big step up from the first gen. Better grips, better triggers, adjustable joystick feedback... Just way better overall. Very pleased with it so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear how pleased you are with your new Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its comfortable grip and improved customization features. Thank you for sharing your thoughts, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller. Easy to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have made multiple gaming profiles that you can just load up and swith to on the fly.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very premium

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The sticks and the buttons have a nice feel to it 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buy for a replacement of your series elite 2 controller since you already have the case and accessories

    I would recommend this to a friend