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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 653 Showing 13,041-13,060 of 16,890 reviews
  • Rated 4 out of 5 stars

    Great controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! Great plug and play! Super solid for any shooter game with the back paddles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the best controller I've used. Comes with extras, the case, cord, the works. You can't go wrong here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller with more features than I'll ever need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have controller. Zero issues parring and easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capable controller that allows usage amongst many platforms

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FINALLY ELITE 2 with BT and tons of features

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paire it up with several devices and so far so good. I would only suggest the custom presets to also be able to save the pairing to another devIce

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controls excellent accessories

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it works and all the options it provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller for pc , I’m used to play station but this controller is awesome

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best controller for elite gamers.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The controller is very repsonive and helps ne play FPS games. It also looks dope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stepson loves this controller! He wanted it so bad and I bought it for him before he even told me it’s the one he wants sooooo bad!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but can have short lifespan.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this controller for about 4 months and I am already sending it back to Microsoft support due to left analog stick failure. First it started with a drift and then the left thumbstick has stopped reading any movement. Dead stick. Luckily I'm within the short Microsoft warranty and hopefully the replacement will be much better and last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and the color is so amazing and the triggers are so cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Series 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a standard Xbox controller for racing games and with manual mode taking different buttons, this makes it easier to switch gears.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The programmable design and user interface of your new Xbox Elite Wireless Controller Series 2 was created to give our players every advantage when it comes to next-generation gaming. We're happy to hear you've achieved the level of in-game dexterity you were after thanks to your new device! We're glad you're pleased with your purchase. Thank you for taking a few minutes to share your thoughts with the community! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from an elite one controller. Feels solid and well made, but so did the elite one until it fell apart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the original Elite, especially the charging in the case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Best controller out there! Easy to setup.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Elite 2 breaks easy.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m going to give my honest opinion on this controller. I thought it would be better than the first series but it has the same issue. It starts wearing down and the buttons and sticks won’t work anymore. I recommend anyone who buys this please pay for the warranty it will save you money later. I did purchase warranty and will be refunding it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Buddi,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing controller!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Great value for what comes with the controller. Must buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great! Glad I made this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller. Works well. Nice finish. Cool buttons.

    I would recommend this to a friend