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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16903 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 669 Showing 13,361-13,380 of 16,903 reviews
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but very overpriced, paddles feel a little hard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth if for big gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over gen 1. Uses new USB type C for charging and is completely rechargeable with no battery packs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better then the Elite series 1. With usb C charging and internal battery. The build and feel is great and just feels like a premium product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ray,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2! It’s great to hear that you're enjoying its quality construction and comfortable feel. We hope you have a have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Xbox is a wash up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the white one first then a stick froze working the first 3 hours. Exchanged and paid more for this one and got stick drift on the right stick within a week. Typical Microsoft trash that promises a lot delivers very little. Built a bonfire with the Xbox (after 17 years of playing Xbox exclusively) and bought a PS5, won’t be back to Microsoft’s garbage they’re the inferior trash now and it’s not even close.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a controller nothing special but even a regular controller is 60

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift 2020 xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift. My husband already had one and it was the only thing on my son's list he really wanted. He enjoys it very much.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      What an awesome Christmas present. We are happy to hear that both your son and husband are enjoying the Xbox Elite Series 2 Controller. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Epic controller! Just take good care of it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controler is great for gaming on xbox series x !! Best for single and multiplayer games!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be the same as the standard elite controller, however it is made way cheaper. There are no metal peices unlike the more expensive elite controller. I would recommend to buy the more expensive elite controller. The money savings isnt worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is expensive but it is worth it. The build quality is great, very premium. The downside is that we can’t use it with ps4 and Switch..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew how much I needed these back paddles until I experienced them. If you are on the fence, buy the controller and you will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for Grandson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson. He loves the controller and the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish the buttons would light up so you could see things better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. I use it with my pc. The thing oozes high quality. Love the ability to customize it in so many ways.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The customizable interface of your new Xbox Elite Wireless Controller Series 2 helps it stand apart from the rest of the pack, and establishes your new device as the most advanced and preferred in the field when it comes to in-game control. We're excited to hear you have been enjoying your new abilities! Thank you for sharing your thoughts, we appreciate it. We're happy to be a part of your next-generation gaming experience!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox elite 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product the customization options are great for making the controller suit your needs seems to be made very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my elite. Love the new charging options.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Way too expensive to have hardware issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I got had the (very common) issue of the A button not always registering. It was, like other reviewers have said, registering maybe 9 times out of 10. I thought it was a software issue at first but even in the companion app's test feature you could see it not registering. I used my warranty to replace it through Microsoft. The second one I received had the exact same problem. I had it replaced again. The third one had the same problem with the A button, but also the Y button and right bumper were sometimes registering two distinct presses when you press and hold. My replacement warranty is now expired and I have very little faith sending it in for repairs will fix anything. Wishing I had returned it right away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    From desk to couch… still awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome control even into the new generation of consoles. Great for PC gamers wanting an advanced control option on the couch!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Parker,

      This level of in-game control and precision is unmatched! Your new Xbox Elite Wireless Controller Series 2 has been designed to offer our users an experience they can't find anywhere else. We're happy to hear you have found it to suit your needs as a next-generation gamer! Thank you for sharing your thoughts. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Great concept, poor execution

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, but geeze! The first, I had to exchange because the drift was so bad. The second (and current) controller works, but the trigger sensitivity buttons came u glued after a couple months of use. Microsoft wouldn’t repair it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love holding and the control i have when gaming. Easier access on buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it when you buy the open box for it being half cost

    I would recommend this to a friend