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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16903 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 681 Showing 13,601-13,620 of 16,903 reviews
  • Rated 5 out of 5 stars

    Worth Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the value if you don't have a Hulk grip like me.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 1 out of 5 stars

    Is this some kind of sick Joke?

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is this is some kind of sick joke? I bought last summer and it seemed to be fine then both bumpers stopped working. So I sent it into Microsoft for service under warranty. They sent me back a new controller which when I unpackaged had a completely different issue with the left thumbstick. How can they service the and send back a replacement only to have even more frustrating problems on the first day I opened it. This doesn't belong on the shelf it's not worth half what I paid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Level up

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily level up your gaming skills with the back paddles that allow you to use all your fingers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the first generation, feels much sturdier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Annual breaking controller that costs 3 times more

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costs too much, breaks down too easily, but they have me in a grip because I HAVE to have the back of the controller buttons now. Just get the Best Buy Warranty and get it replaced after a year when it inevitably breaks, so you can buy one every other year than every year.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great in your hands with the improved grips!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Happy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not felt well my son didn’t even have six months until it broke. Shouldn’t have to buy insurance on everything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Supporting and everything I asked for was dead on thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome controller to use so smooth and it is just right for my hands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as responsive as i would like for the price point but overall happy with the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling controller amazing features only dislike is the paddles on the back are smaller than the first gen but overall nice

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share your thoughts. We are glad you're enjoying the feel of the Xbox Elite Wireless Controller Series 2. Have a great day!

      Best,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome controller for hardcore gamers on xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a huge customizable setting for all kinds of games, I love it so far I Been using it for First person shooter Apex Legends and work’s amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller feels good...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good, has good wait and response. Love the features that it offers. Down side is I only had it 8months before the left joystick suffered from terrible drift. In addition I use it for PC and this could be an issue with my computers signal, but it suffers severally from bluetooth connections, ie missing button presses, delayed registering of button presses, or laggy input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller best bang for the buck. Only thing wish the nobs didn't fall off as easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pro Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loved it! Plays a lot of fps games. Great if you are looking for pro controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for an extra edge on FPS games!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for Fornite and Call of Duty. Amazing configures and play how you want to play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customization options, even better response time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. The only thing I would change is the inclusion of a medium height thumb stick like the previous version had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade from Series 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The construction and build quality is superb. Lifetime gamer had so many different controllers , this by far feels the best while gaming. A+

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you consider Xbox Elite Wireless Controller Series 2 to be a huge upgrade from its predecessor. We're glad that you're a fan of its updated design and durable construction, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to replace the original controller. My son was very happy with the item

    I would recommend this to a friend