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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16904 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 682 Showing 13,621-13,640 of 16,904 reviews
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to replace the original controller. My son was very happy with the item

    I would recommend this to a friend
  • Cons mentioned:
    Price, Stick drift

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t take long at all to develop stick drift. And I’m not even a heavy gamer either. Wouldn’t recommend at that price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that feels really nice when playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best first party controller for Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on both Xbox and PC. Back paddles are a great addition for many games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extra buttonsss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the extra buttons are a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does what its meant to do

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    being open box it was basically brand new for sure recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller ever manufactured!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you serious SERIOUS about winning on a XBOX this is the only controller you should even consider ! The response , the fedback are unpalleled !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the button mapping options make gaming easier

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Super Unreliable Controllers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is possibly the best feeling controller to hold and use, however the durability of these controllers is the worst ive seen. Standard Xbox One controllers tend to last me about 1 year. This controller lasted me around 500 hours before being completely useless with stick drift. That ended up being around 1 year. However the other elites I owned averaged 3-6 months before breaking. That includes one other elite version 2. The quality on these controllers is very low. The Razer Wolverine may be a better secondary option for now. Though many modern controllers have stick drift issues. The controller should not be 200 bucks without figuring a work around or modular option to replace the sticks when they start drifting. I end up burning through the replacement warranties and its not worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. Thank you for your feedback; your input helps our team in developing the next generation of Xbox devices.

      The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Great controller but cheaply made

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is amazing. Lots of customizable options. Has a rechargable battery via USB C so that's a plus. My only issue is that it's still a typical Microsoft controller. After 3 months of light usage, both analog sticks were drifting. I had to put a bit of force into the left analog stick in order to register. I suggest getting the best buy replacement plan for this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but knob gets a bit jammed other than that great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This elite controller has just the right amount to sensitivity in the buttons. It allows for a quick response so nothing is missed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying the responsiveness of your Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope you have a lot of fun playing games with your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about about paying so much for a controller. This controller is definitely worth it and I should’ve been got one.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Overpriced but nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice addition but way overpriced for what additional features you get.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great prices. Always take out the 2year warranty. Price match guarantee is what always brings me back to Best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PADDLES UNRESPONSIVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great until the paddles in the back becomes completely unresponsive. Apparently it's a known problem! I had mine for a year and a couple months. The controller only comes with a one year warranty. $170 wasted. Just stick with the off brand.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote for adult gamers without kids

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but don’t drop it you’ll lose all the pieces and hats to find. Not kid friendly at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend this over the regular one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fancy türd

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra flaps and all the adjustments are nice. However, the guts of the controller are the same crap as the standard, so drifting joysticks is going to happen. You'd think it could be a little better quality for that much scratch. We're on the 4th or 5th now...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Stick

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controls easy as hell to use and set up…. Love all the extras and charging carrying case

    I would recommend this to a friend