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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16904 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 683 Showing 13,641-13,660 of 16,904 reviews
  • Rated 3 out of 5 stars

    Should have everything included

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is good but I was a little upset that it didn't come with the detachable joysticks and the paddles. Had to buy something completely separate to get those things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing but pricey.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller with tons of options for customization. Wish it was a tad cheaper though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller. Very good response time and Control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Better than the regular Xbox controllers. Definitely worth the money. Still has room for improvements though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great purchase super sooth and slick easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is excellent waited 30 days to get it but product is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit on the hefty price side but very solid and ease of use is A1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable grip

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if tou dont want to have to move yoir thumb up and down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great feel and control but not so great durability

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt great then still feels great 2 years later. The left bumper is slowly beginning to not work and it is starting to have connectivity issues. Great controller but expensive if you'll have to replace it every 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get used to the change of layout but other than that its awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Plagued by unresponsive buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I got the controller that is part of the well known hardware issue with unresponsive buttons. Specially A button for me. Wonder when Microsoft will issue a recall of all the affected controllers. Without those issues this controller was awesome.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with the buttons on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Another satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase and you can’t beat the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The build quality feels great but I have read reviews about the joystick issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is not that great but feels much better than the regular controllers

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back buttons are very well done and RB/LB doesn’t jam when you drop the controller. Also, the back bumpers are very easy to use. Solid 9/10

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're happy with the customization features and durable construction of your new Xbox Elite Wireless Controller series 2. Thank you for sharing your experience, and we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has all the joints to make your experience easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was a lot better than I expected. Using it on gaming PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I own.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a new controller and a freind reccomended this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For serious gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent controller especially with tension adjustment now for the sticks! Hopefully the rubber does not fall off quickly for the first series!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice, well constructed. This unit has seen a bazillion hours of gaming :) since purchase an is still going strong.

    I would recommend this to a friend