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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16904 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 684 Showing 13,661-13,680 of 16,904 reviews
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Buy Newest Model from someone else

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is built well and would be amazing if the basic model F000001 didn't have issues. Drift stick, A and Y button not always working, and RB button going out. Also I wouldn't buy it with a warranty from Best Buy cuz they haven't had any replacement controller for over 6 months.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful control. very practical and very agile in games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, seems like it has the same issue of the original where the paddles wiggle and feel lose but otherwise it's an excellent improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Annoying

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller pretty bad quality control mine messed up in only months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got what I ordered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what I ordered, the only negative it arrived 2 days after promised considering I paid for expedited delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mod It Your Own Way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice remote, options are crazy cool. So far feel like its leading to better gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever! Had to replace mine like it since the kids broke my previous one and it's nice having it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 controller works wonderfully

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Trigger stops are great along with the interchangeable thumb grips and d-pad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller, poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, bad quality. I recommend a protection plan as these controllers break quickly and easily.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry that there may be issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Regular

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not that great like they say. I like it but not for that price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Gaming on this is amazing super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I got is I can’t use it because I can’t the new Xbox series x console. When will you get these in the stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox remote is awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    son loves this remote. comes with extra paddles!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox core 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. They dont have removeable batteries anymore good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it makes some games much easier to play definitely worth getting for shooters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it even more than the 1st version. Hopefully build quality is a little better, but its holding up fine so far. Love the charge dock. USB 3!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jabba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made. The action is very smooth and linear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't look into what came with it, and was surprised to fined the case can also be a charging station. so far so good, no stick sift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality isn’t the best the trigger gets stuck sometimes and some other problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade even for a casual gamer! Huge change from regular controller.

    I would recommend this to a friend