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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16905 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 689 Showing 13,761-13,780 of 16,905 reviews
  • Rated 5 out of 5 stars

    Best pro controller for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I’ve bought, best value considering other options available. Bought with scuff paddles as well.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift after 6 weeks of mild use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the paddles, and I really like the feel of the controller. The stick drift is atrocious, much worse than I've ever had with a controller on any console system. Hoping I can get Microsoft or someone to do something to rectify this.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the thumbsticks on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Expensive but good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costs too much but I got it on a good deal. Very good product if you can find it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller thats built for next level gaming if you dont have big fingers!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Button Malfunction early in lifespan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 5 star controller, but even without being dropped or handled poorly, the RB button (right bumper) gave out. It doesnt register when pressed consistently. It works but is intermittent. Some presses register, others dont, so technically it is broken. Thank goodness for the Best Buy protection plan or id be livid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RED!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This colorway is really nice . I hope they bring more colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price, was lower than the other places I've been to. Employees are very Nice and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and nice controller just isn’t connecting to my pc that good very lagging when playing with it via Bluetooth

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson loves new controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his new controller. Set up was easy an he states he can easily maneuver to compete in games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it every time it might be my 3rd time getting one but the advantage you get from it is worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sticky trigger

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, but I’ve had it just over a year and one of the triggers started sticking

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Not a quality controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same problem all new elite controllers have. RB just quits working and right analog stick starts to drift in a couple of months. Buy the replacement warranty. You're going to need it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has proven to give a great gaming experience... feel every vibration.. only downside to it is that it goes out easily...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Laura,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you experience any issues with it, Xbox Support may be able to help! Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If you need assistance, contact Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite 2 controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in hand Perfect you can modify it exactly how you would like. Love the controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buttons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great build Triggers aren’t that springy and I’m worried about long term durability but a great contorller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. While we don't anticipate you experiencing any issues with it, every new Xbox controller comes with a 90-day limited manufacturer's warranty. If a problem arises during that time, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Its great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, works really well and i highly recomend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy for Xbox series X gamers. Excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great if you already have the other bits

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great if you already have the other bits from an elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A better controller than the original elite 2.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons work way better than the black elite contoller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality, high price, easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with PC, just make sure to buy the adapter that is at most Bestbuys at a reasonable price.

    I would recommend this to a friend