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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16905 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 698 Showing 13,941-13,960 of 16,905 reviews
  • Rated 5 out of 5 stars

    Xbox elite series 2 controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a upgrade from the first Gen elite controller Very good for competitive game today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller is RIGHT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this controller has really changed the game for me. Great response time and very little lag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear your gameplay has improved thanks to your new Xbox Elite Wireless Controller Series 2! Whether it be its optimized user interface, improved response times, or simply the package as a whole, we're thrilled you have been enjoying your time with your new device. Thank you for taking a few minutes from your day to share your experience! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Feels great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great, smooth movements, looks great, and worth the money if you would use it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset and good sound which I think it the best and good prices.. fast delivery and right on the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A worthy upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems that others have mentioned yet. It is an upgrade over the series 1 and the base Xbox one controllers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are glad that you are enjoying the upgrade to the Xbox Elite Series 2 Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Beet of both worlds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as pricey as the full elite controller, but has the same great build quality and heft with the option to add accessories later. Feels good in the hand, can be customized with the app, and has an awesome color scheme. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    x box controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the old controller, really fits in your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My precious

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers ever built, you can feel the difference straight out of the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a really dope controller. i did not need the extra paddles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only got it for the extra butttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is the joystick options. Wish there were two rounded ones instead of just one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY! Multiple defects

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STAY AWAY!!! I am now sending in my FOURTH defective controller within a year. Bumper issues appeared after three months on the first two, then left stick stopped working on my third replacement. I received my NEXT replacement today and tested it, only to find that one of the paddles wasn’t working. Avoid at all costs. Just google Xbox Elite 2 lawsuit. It’s not a “small percentage” of controllers that are defective. Terrible build quality. I was charged $100 for a replacement only four months after original purchase. Since then, due to a class-action lawsuit, Microsoft has extended the warrantee and refunded those replacement costs, but they continue sending defective controllers. Could have been a great product, but the quality is garbage. The features and feel are amazing, until 2-4 months after you start using it, and a malfunction renders it useless. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one cause i wore the first one out

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great controller with some flaws

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a problem with stuck drift, make sure to call support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't even think about it, just buy it. I've never used a controller this nice, but once you use it once you cannot go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller probably the last controller I will buy unless they make one with haptic feedback in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An upgrade to my game play

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhanced my game play due to programmable features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make gaming easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very good. Make gaming very easy.a must have for gamera

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the controller, but.......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an open box. Xmas present. Was missing charging cable. Called for assistance and was told because open box ..cable wouldn’t be available till after January and needed to call back then. So with money I saved getting open box went to Walmart and bought a cable. Won’t buy open box again! Otherwise my son likes controller after he finally got to use it!!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick to the elite series one controller! The concept of this “elite” controller is amazing but I don’t think it went through an intense era of actual gamer usage. I purchased and returned within 24 hours I thought that the buttons were stiff since it’s new and whatever but they started to get stuck like there was tacky tape below them. The “A” button was the worst of them all! The trigger sticks were also unresponsive in some game play. Microsoft needs to evaluate this controller 100 times over before allowing anyone to pay nearly 200 dollars for something worth no more than 10 bucks. Save your time and money and just wait for a newer model to release.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Same A and Y button problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most recent release of the Elite Series 2, but sadly still has the same A and Y button problem, where you have to press the buttons carefully for them to respond. Not a manufacturing defect but a characteristic on this controllers.

    No, I would not recommend this to a friend