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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16906 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 703 Showing 14,041-14,060 of 16,906 reviews
  • Rated 5 out of 5 stars

    Xbox series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall experience with the product and the employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it bought it because it's compatible with my new series X make sure to get the warranty you will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice feel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels very good in hand, buttons are customizable and comfortable to press, feels really good in your hands.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're enjoying the comfortable feel and customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you have a good time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Could Have Been Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller could have been fantastic. All of the materials feel incredible, to the point where I'm pretty sure I could use this thing as a form of self-defense if it came down to it. Underneath the sturdy exterior though is an entire dysfunctional restaurant's worth of problems. For me it started with intermittent disconnecting, and ended with the controller literally shutting itself off if I pushed the right thumbstick in too hard. I'm sending it back to Microsoft under warranty, which is a hassle. If you're going to buy this, buy Best Buy's coverage for it so you can do a walk-in replacement when yours inevitably develops one of the myriad of issues you can read about if you research this controller online.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller So far u have used it for FPS and it’s been wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for call of duty and halo my skill automatically went up when I started using this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plush Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an upscale console and gaming on pc is just perfect with this. Great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    top shelf controller mid tier durability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller to put you over the edge of the competition. Biggest problem I’ve had is durability problems get the 2 year tech replacement it’ll pay for itself. On my second controller would buy it again if it wasn’t good just have the warranty this time around.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair but disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished controller i bought as a gift for my son. Some functionality was not working on the joystick, like depressing the joystick down during a game. Disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get This!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent response and customization options. This is far superior to a standard controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ELITE XBOX CONTROLLER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Microsoft Xbox Controller. Best response yet. Fast, accurate and perfectly ergonomic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value. bought this for a Christmas gift. Hope it works for them

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Just buy it new....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box that was supposed to be in excellent condition. The look of the device looked well used and the right bumper was not responsive to anything other than a hard press. Had to return it to being unusable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and hours of fun too!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great birthday present, out of box and they enjoyed it. Loved the extra features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controllers are the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hands down controller I have ever had many functions that are actually useable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for my 14 year old grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what my 14 year old grandson requested for Christmas. I assume it is a great product as he is very please with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller V2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is amazing if you looking to take your game to another level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for our granddaughter for Christmas and she loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming! The extra buttons can be set in 3 different presets if you play a lot of games

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Our goal with your new Xbox Elite Wireless Controller Series 2 was to offer our users the most customizable and comfortable gaming interface available on the market today. We're thrilled you think we knocked it out of the park! We're happy you are enjoying your sessions with your new device. Thank you for sharing your experience! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Beast mode activated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles are a literal game changer. Being able to activate face buttons wirhiut removing your right thumb from the thumbstick gives you the edge over traditional controllers. In gaming, that 1/2 second means everything

    I would recommend this to a friend