4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16906 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 705 Showing 14,081-14,100 of 16,906 reviews
  • Rated 5 out of 5 stars

    Best Xbox Controller there is!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhances game experience 10 fold! Only had it for a little while and already want to get another for the family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had it for a couple of weeks and it's great so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the domed thumbstick for aiming The Y button was a bit sticky at first, but it's fine now. No stick drift yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome choice all around

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    full sweat mode in full effect a little heavy but will change the way you play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about this is you can adjust the trigger button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great build!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good build quality. very sturdy. take your game to a new level. worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad it’s back in stock

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with this controller. At first I wasn’t a fan but now I’m glad I brought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Using it on PC and it has a great build quality. Bluetooth works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with this thing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every gamer's dream, absolutely amazing rich experience, totally worth the investment if you're into gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, but get insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels great, and I love the look. Wish it would have a removable back part but it’s great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Series 2 Elite Controller far from Elite

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series 2 Elite controller powers off unexpectedly while gaming, This controller beware, do not buy because Best Buy only offers a 15 day money back guarantee. Then you would need to send off to Microsoft for repairs. Best Buy use to offer 30 days on electronics but changed it to 15 days. Sending to Microsoft is a pain, especially trying to contact support to get help with the issue. Microsoft claimed they repaired my controller only having to send it right back to them for the same power turning off issues. Microsoft is finally going to send a replacement controller to me. Amazon have a buyer beware for this controller stating that it has been frequently returned because of various issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ehh

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my paddles got stuck within six months fr had to exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Easy to setup on my Xbox one x

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this controller by the way I actually played with it on my Xbox one x it was very easy to setup and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my pc and it feels really good. Wireless adapter works perfectly with it too

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Juan,

      Thank you for sharing how well your new Xbox Elite Wireless Controller Series 2 is working with your PC. While it may also connect wirelessly via Bluetooth, we're glad that it performs well using Xbox Wireless Adapter, too. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Cant recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I read people controllers were drifting in reviews I figured maybe they were just hard on the controllers or sat on them or something but I've had mine less then a week and used it 3 times at maybe 30 mins each time and placed it in case each time and while going to bathroom with controller on countertop I noticed menus scrolling left rapidly. I returned it today and bought 2 controllers and mamba edition nba2k21 for less then controller alone. Sad thing is controller feels great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it - expensive but really helps those additional setups.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NOT THE BEST OPTION

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome feel and customizability. Prone to stick drift and LB/RB issues over time.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your experience with us. We're happy to hear you are enjoying the comfortable feel and customizable interface of your new Xbox Elite Wireless Controller Series 2. Luckily, the manufacturer's warranty has been extended for one year on this model. For other troubleshooting guidance, we recommend the following link: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The xbox application makes it really easy to use and it connects easily to my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller for my husband Christmas gift and he really enjoys it. It has great features on it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mellie,

      Thanks for sharing your experience. We are happy to hear your husband is enjoying the Xbox Elite Wireless Controller Series 2. Wishing him happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Xbox pro controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was bought and was drifting immediately after being purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth moves

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new version , have had one for a couple of years . Started to wear

    I would recommend this to a friend