Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16907 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 707 Showing 14,121-14,140 of 16,907 reviews
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent service. The box the item came in was in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson. He is very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Cross-platform use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! Works seamlessly switching between PC and XBOX ONE! Works great and I love the customizability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and a much needed controller. 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Elite 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Elite 1, they built upon the solid build and made it even better. Everything is a bit tighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift hopefully it’s all they said it would be I’m supporting my son dream he’s going to start a gaming channel

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      A new Xbox Elite Wireless Controller Series 2 sounds like a fantastic gift for your son, especially if he's an elite gamer. We hope it helps him succeed, and thank you for supporting his dream.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Dependable and resposive. Would recommend for advanced gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unreal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best control on planet earth , took me by suprise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product in many ways RB button Works when its feels like it tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the Elite 1 but the Elite 2 took gaming to a whole new level. I can’t imagine playing Xbox without it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's fantastic to hear that your new Xbox Elite Wireless Controller Series 2 has elevated your gameplay. Thank you for sharing your experience; we hope you win a lot of game matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good yes please thank you more letters for review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas Gifts for my 14, and 12 yo twin grandsons. They loved them and started using them right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids gonna love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 11 yr old as a Christmas gift so he has not yet used it. Cant wait to see his face when he opens it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal , would be nice to buy extra accessories too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been a good controller so far as long as it doesn't fall apart like they usually do.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Returned 2 out of 3

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have inconsistencies to working correctly. Buttons not reacting to presses and actions all the time. I have one that i still have that works but 2 others for family members did not work correctly right out of the box. This really needs some attention from Microsoft.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Do Not Purchase An Elite Controller From Microsoft

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed with Microsoft. Two defective controllers, and their support system was little to no help. This whole product line has been terrible from Microsoft, with a whole bunch recalled due to analog stick drift previously. Quality control has not improved at all since then. At the very least, Best Buy was great about organizing a product exchange for the first defective one when Microsoft failed to hold up their end of the bargain and the following return of the second defective one. Feel good about buying through Best Buy, but definitely avoid this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my hubby and he just loves it works so much better and best buy had it before the micosoft store did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and use. Highly recommend the replacement warrant from Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Series 2 when it first came out and after many hours it needed replacing. This is good but for some reason when clicking the left trigger to aim, it clicks in and out on the screen while you’re holding it down.

    No, I would not recommend this to a friend