Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 10315550
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.
This summary was generated by AI based on customer reviews.
Best controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much needed upgrade over previous model and regular controllers. Feels great and easy to use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear you've noticed the many improvements we've made in your new Xbox Elite Wireless Controller Series 2! And, thrilled you've found the upgraded interface comfortable and easy to use. We're excited to be a valued addition to your home setup! Thank you for sharing your thoughts. We appreciate it, and are glad you are pleased with your purchase.
Happy Gaming,
Brad - Xbox Customer Care
Game
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has all the bells and whistles super fast easy to hold
I would recommend this to a friend- Cons mentioned:Stick drift
Poor quality for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Major quality issues persist. For a $180 controller these should be lasting at least longer than the normal $60 xbox controllers. Started out with returning multiple for out of the box malfunctioning parts. Finally got one in my hands that worked. After a few months of use ran into issues with the LB button registering multiple clicks. Then later on the stick drift came. Poor quality from Microsoft with this controller. Not worth your money.
No, I would not recommend this to a friend Open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box, perfect condition. The product came as described in excellent condition.
I would recommend this to a friend- Cons mentioned:A button
Not worth it at all
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Bought the first elite 2 in white, noticed the A button would only register if directly pushed down in the center. I was getting missed presses all the time so i returned it. Got this elite 2 in black and literally exact same issue. A button was missing presses all the time. I returned for full refund and will not even look into these controllers until they can fix the obvious design flaws.
No, I would not recommend this to a friend - Cons mentioned:Stick drift
No
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible stick drift within 3 months of buying it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Devin,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good the buttons were fine and it felt good
I would recommend this to a friend- Cons mentioned:Stick drift
Defective
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been an amazing purchase but stick drift in less than a month and to fix it would be another $80 and voided the warranty…
No, I would not recommend this to a friend Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller out there. Heavy duty and tough. Xbox.
I would recommend this to a friend5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best control that I’ve ever had. Out of all the different ones I have ever bought
I would recommend this to a friendxbox controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best controller I have ever used. With a lot of customability
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved that first one but this controller is a big upgrade from the last one.
I would recommend this to a friendElite controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Comfortable in your hands. Great for any game
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and the texture of it product great for MWll
I would recommend this to a friendXbox
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not be more happier with Best Buy with their products and there customer service
I would recommend this to a friendGreat gift for gamers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Christmas gift for my grown son. He loves it so I am happy with purchase.
I would recommend this to a friendGet it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It feels so sturdy! Its worth buying it. Especially with its dialing triggers.
I would recommend this to a friendElite!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great controller and has brought my gaming to a new level. My hands feel great after a 4 hour session...
I would recommend this to a friendBest controller available.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great improvements over the first series controller, still the best controller on the market.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you think your new Xbox Elite Wireless Controller Series 2 is the best device available on the market today! We've designed your new interface to offer our users an elevated level of control and dexterity when it comes to their gameplay, and couldn't be happier to know you have experienced it first-hand. We're thrilled you love it! Thank you for sharing your thoughts with the community. We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care
BEST CONTROL I EVER HAD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good CONTROL EASY TO SET AND GOOD CONSTRUCTION best
I would recommend this to a friend