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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16907 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 710 Showing 14,181-14,200 of 16,907 reviews
  • Rated 2 out of 5 stars

    Not excellent condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller because it was open box and in excellent condition. Had it a few weeks. Day 1 I had to clean the joysticks off because they had something on them when I opened it up. Played with it one week and had to clean the x button with isopropyl alcohol as it started sticking when I was about to play tomb raider. Was buying it this way cheaper, yes, was the controller in excellent condition when I bought it? No. I was probably better off buying a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and well worth the buy controller for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, bit expensive but has improved my first person shooter experience tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday gift for my husband. He says he likes it and it’s a little improved from the first model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    STICK. DRIFT.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool that this controller lets you optimize the settings for your own personal preference, but good Lord I've never experienced stick drift this much in my entire life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller My son loves it Could charge it on his own box no more rechargeable batteries

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear your son is enjoying his new Xbox Elite Wireless Controller Series 2! And, happy to know you are benefitting from the included charging station and 40-hour battery life! Thank you for taking a few minutes to share your story with us. We really appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Hopefully you get good deadzones!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome if the deadzones aren't shot.. All the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FPS must have item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer for who plays FPS. You must have one of those for full experience. Really recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the controller. Very responsive and the programmable pads are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great. The features are great and make gaming so much easier. Would recommend this to any gamers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing that Xbox Elite Wireless Controller Series 2 has made gaming easier for you. We're glad that you recommend it to other gamers and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for fps games Highly recommend takes some time to get adjusted to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hand grips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but thought the grips were different since my first elite the rubber came off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phenomenal controller with some problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a fantastic controller but even the Series 2 has durability problems.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you've enjoyed your experience with the Xbox Elite Wireless Controller Series 2. but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome design. Makes charging easy. Make sure you get the protection plan though, it will pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they put in the stick sensitivity adjustment and how you can set three different ways to put your buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my husband. He really loved it, won’t let anyone else touch it and uses it just about every night.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Out of the box, the sticks were loose

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered this and loved everything about this controller. But I had to return mine because both sticks would not stay up perfectly straight - there was always some input being sent no-matter-what way they were leaning. I'm sure I would love one that is made correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller. Easy to use. My daughter really likes it as well as getting to pick the color.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that your daughter is having fun with it and found it user friendly. We hope she continues to enjoy it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have for Xbox Gamers, multiple profiles for all kinds of games can be programmed

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The programmable and customizable interface hosted by your new Xbox Elite Wireless Controller Series 2 is a huge step forward when it comes to in-game control and dexterity. We're excited to hear you've been enjoying your sessions with the elevated level of precision it offers! Thank you for sharing your thoughts with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    BEST EVER!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller on the market! It's definitely worth every penny despite the high cost!

    I would recommend this to a friend