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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16913 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 714 Showing 14,261-14,280 of 16,913 reviews
  • Rated 4 out of 5 stars

    Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller. You can use for any game not just FPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has beautiful design. Love the features of it. Looks great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is just as good as the normal ones be it remains to be seen if it will last longer the it’s warranty. If it does last longer then it’s worth the cost if not I wouldn’t recommend it so I’m just giving it 3 star till it’s proven to last

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 1 out of 5 stars

    A good controller with the worst durability

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a competitive gamer, this controller will not last for a year. Bumpers fail, drift, and sometimes the paddles don’t work. Causal gamers who barely play will love this controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Terrible QA Shipped Broken and Mislabeled

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Quality Assurance DO NOT BUY!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft hits it out of the park.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers ever created. Just be careful of the durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, better than I expected. it fits very well in my hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. It feels more sturdy than a normal Xbox one controller and has many good features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift fulfilled!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves this for his PC! Customizable and mappable and to his games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote I have purchased since I have been on Xbox. Perfect fit, very responsive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      We're happy to hear you've found the perfect fit for you and your home setup in your new Xbox Elite Wireless Controller Series 2! We're excited you think it's the best you've ever purchased, and are thrilled to be a host for your next-generation gaming experience. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome controllers and great quality but they do break after time I normally have to get a new one every year or two but it is by far the best Xbox controller I have used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox control

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best game controller Very good quality and is very handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller i ever had tbh it does alot for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent controller. Feels great in the hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customizability. Definitely helped increase my abilities on FPS, which is what I mainly play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Remote for those who play a lot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote. It feels solid in your hands. It give plenty of cool custom options for different game types.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for giving the Xbox Elite Wireless Controller Series 2 a thumbs up for frequent gamers. We're glad that it's a comfortable fit and that you're enjoying its many customization options. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller imo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there for Xboxes or PC useage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did have one problem and that was RB not working some times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wears out quicker then it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller but it should definitely last longer.

    No, I would not recommend this to a friend