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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16914 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 716 Showing 14,301-14,320 of 16,914 reviews
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    My Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one due to it not working properly. But since getting the brand new one it works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers ever made. A bit heavy though so it will get pretty tiring

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Series Elite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do enjoy using this controller, however I’ve noticed that the LB & RB buttons tends to fail after extended use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased on discount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 200 not worth is but when on sale closer to 100$, it becomes worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have have for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent built quality. Gamepad is interchangeable. Very easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to use the paddles. Super easy to set up!

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    Not so excellent open box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for the first week. Now the bumpers are very unresponsive unless I push it hard very disappointing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good when it works it will break get a warrranty so its only 24 bucks to get a new one cause you are going to wanna put another warranty on a new one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    #worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best controller I've ever had. if you're wondering should upgrade from the series 1. its worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing that Xbox Elite Wireless Controller Series 2 is the best controller you've ever had. We're glad that it's been a worthy upgrade for you; we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Future Gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven't had a chance to open this product. Hopefully it's nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller broke on me thanks for the protection plan I got another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer expert

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m enjoying this controller but I have to exchange every 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reply good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the back paddles souch better then a scuff controller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality is a coin-flip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been through about 3 or 4 of them. Each of them having their own issues. From not correctly connecting to the xbox, to a button that would only responded once in a while when pressed. Microsoft definitely could have ironed out all these kinks after the first generation one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      We're sorry if you're still having an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son brought the Elite 2 controller because they stop making the Elite 1 controller. He likes the 2.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's really changed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Series 2 on Oct. 6, 2020 and had plenty of the first versions. - Double tapping the sync button doesn't turn off the paddle buttons anymore like the first version did. - The profile/configuration button also does Default. So there is ACTUALLY 4 layouts not 3. "In my opinion it should go Default when double tapping the sync button." - The top paddles are way smaller and feel closer to the bottom paddles making it easy to mis-press. + The grip feels stronger with the texture on the triggers. + The third trigger lock makes it easier to get a good fire rate quick with a pistol. + Adjusting thumbsticks' tension with a tool was a brilliant idea to add. But the Xbox Accessories App is the REAL IMPORTANT thing for me, not the controller itself. I'd suggest to look up information about using the controller with the app to see if you'd like it or not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent feel, quick response. I love the fact that the case has a dock to charge the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well built! Highly recommended for all gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a well built Xbox controller with options? This is the one! You won't be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great control!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control. Love the fact that you can adjust the tension on the joystick.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Faulty D pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up D-pad button didn't work unless I press it firmly, otherwise it just clicks and makes the noise that comes with pressing it, but the button doesn't actually register as being pressed.

    No, I would not recommend this to a friend