Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 10315550
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.
This summary was generated by AI based on customer reviews.
Great upgrade from the original
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from the original comfortable to hold and great to use for long periods of gaming
I would recommend this to a friendBest Xbox controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Xbox controller ever made! Comfortable and excellent build quality
I would recommend this to a friendelite 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great controller love the paddles on the back and the sticks.
I would recommend this to a friendA big improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A big upgrade over the elite v1, but the tension needs to be a little more tight
I would recommend this to a friendBest controler
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The second gen is much better then the first gen. The triggers and response time is so much better
I would recommend this to a friend- Cons mentioned:Stick drift
Stick Drift Issue and Poor Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design defect with the "stick drift" is more than real. I've had this for less than a month, but the stick drift issue came about almost 2 weeks in. The characters move on their own and there's no way to stop it in the settings of the control. I reached out to BestBuy and they can't replace it because they don't have an adequate stock supply. (According to the customer service rep). So I guess, they have an adequate supply to sell, but not to replace defective ones? It's a poor catch-22 for such a reputable company.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello David,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. If you're unable to exchange it for a new one through Best Buy, our team at Xbox Support may be able to help. We recommend reaching out to them here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel and I love the case and wireless charger
I would recommend this to a friend- Cons mentioned:A button
It’s just ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my elite 1 controller but am not completely satisfied. The a button is inconsistent but fortunately I use the paddles. Warranty is a joke so I just dealt with it.
No, I would not recommend this to a friend Must Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice control. wish the buttons would just come off so quick
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Chelle,
Thank you for sharing your thoughts with us. We are glad that you are enjoying the Xbox Elite 2 Wireless Controller.
Happy Gaming,
Katie
Xbox Customer Care
Good for bad hands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controls totally recommend this device specifically
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best control I’ve played with so far highly recommend it
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for recommending your new Xbox Elite Wireless Controller Series 2. We're delighted to hear that it's the best controller you've used and we hope you continue to have a lot of fun playing games with it.
Happy gaming,
Chuck
Xbox Customer Care
Good controller, poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got here quick, let’s see if this one can stand the test of time.
I would recommend this to a friendGreat wireless Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my wireless controller. Would recommend this controller to anyone. Very easy to use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Donna,
Thank you for recommending Xbox Elite Wireless Controller Series 2 to others! We're glad that you love using it and hope that you continue to have a lot of fun playing games with your Elite 2.
Happy gaming,
Chuck
Xbox Customer Care
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I do find that it would disconnect 1 out of 20 times during use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Rocky,
We're delighted that you're loving your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing this issue, we recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
New controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller the delivery was super fast under one hour thanks Bestbuy.
I would recommend this to a friend- Cons mentioned:Button quality, Stick drift
Not worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return 2 due to poor quality definitely not worth 200 dollars stick drift out of the box loose buttons
No, I would not recommend this to a friend Best, ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tool if you are a gamer trying to get the most bang for your buck.
I would recommend this to a friendMust have controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller for the Xbox X and it pairs very easily.
I would recommend this to a friendWheels
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and son love this controller. It has so many features.
I would recommend this to a friendPro controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im sure this is a great controller but it just doesn’t work for me. Feels weird in my hands and overall im much better with the basic controllers.
No, I would not recommend this to a friend