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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16916 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 727 Showing 14,521-14,540 of 16,915 reviews
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good cool good cool good cool nice fun I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only if you have the dough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced as hell but feels so great down to the last tuning option!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft X Box Series X

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, easy to use. Happy with purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Faulty Quality Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buttons don't always register upon pressing them, if it worked it would be the best controller but sadly you should pass on it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVED THEM!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 for my grandsons for Christmas. They LOVED them so... that's my review :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no problems and works as described. Would buy again

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Rt Thumb Stick and B button Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the controller initially but with in a few days of moderate use playing CoD; the right thumb stick would drift to the left during game play and the B button would randomly not respond to inputs

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Expensive paperweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing didn't even last 2 months. First, the buttons wouldn't register being pressed unless you solidly hit the center. And then all of a sudden, it stops detecting ANY USB cable plugged into it. So now it can't charge. I have a $140 Xbox-themed paper weight. I'll just stick to the regular Xbox controllers from now on. The "Pro" version is clearly all marketing. Never again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved my gaming so much more. Button lagged a little, Xbox exchange it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a while

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller when it works. After roughly a year of use the bumper buttons stopped working. This is an issue I've had with every elite controller ive owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite series 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the first one was good but this one its way better on grip and custom

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are always improving upon our past designs, and are excited to hear you've noticed the many design changes we've made in your new Xbox Elite Wireless Controller Series 2! From performance to user interface upgrades, we've optimized the entire device. We're happy you are enjoying your time with it! Thank you for taking a few minutes to share your experience. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller easy to use.the buttons don't get stuck and great for shooters like COD Fortnite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very good control, too good and competitive, ideal for gamers

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Used for only one month..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this controller for only one month and it has already broken. One of the paddle buttons now makes a loud click and the up on the d- pad also makes a louder then normal click sound.. but other then that it’s a really good controller

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left bumber misfires or does not work at times. I dont use daily either or excessively.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller for shooters games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel very nice and being able to change pads in the back is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy controller. I love the feel. I love the charging case it’s amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for shooting games, not really needed for sports games or any other type of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more drift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had the first elite and loves his 2 even more. Love that the case is the charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the elite 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controler all the adjustments make a big difference in my game play

    I would recommend this to a friend