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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16924 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 745 Showing 14,881-14,900 of 16,924 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and top quality warranty service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best remote I’ve ever used! Easy to use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Juang,

      We couldn't be more excited you think your new Xbox Elite Wireless Controller Series 2 is the best user interface you've ever experienced! We're proud of the next-generation performance we've put together in your new device, and thrilled you have been enjoying your time with it. We're happy you think it is easy to navigate! Thank you for sharing your thoughts, we appreciate it. We're glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Buy it new not used

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is amazing. However, I bought at the excellent condition open box price and the remote has pieces rattling in the inside and it did not come with the case, charger, paddles, and other accessories that are supposed to be included with this remote. They shipped it as a Elite 2 core remote. Thumbs down

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    $200 for 6 hours of usage. Yay....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken. Great while it lasted for the 6 hours of gameplay. All of a sudden i notice everything im clicking on isnt working, the RB is going off repeatedly even though im not touching it, and the toggle developed a double scroll of some sort where i couldnt click on anything in the menus since it would rapidly skip over 3+ options. Hoping to return and try another one, but if thst one is no different then i give up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grips are comfortable and they stay on unlike the first Elite. Very sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent the best controller ever easy to use but it’s heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for Xbox. I recommend getting this if you play often.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi David,

      Thanks for recommending Xbox Elite Wireless Controller Series 2 as a top-of-the-line controller. We're glad that you're enjoying it and hope it helps elevate your overall gaming experience.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller to use and play with your friends with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller drift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks and feels great, but the right stick experiences drift to the left within the first 2 weeks of use. For this price range, I expected better reliability.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Xbox Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft - Xbox Elite Wireless Controller Series 2 is a OK controller. The features are GREAT ! ! ! I did have to exchange the 1st one I bought with a new one though... the "A" button was not working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    https://www.bestbuy.com/site/microsoft-xbox-elite-

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Highly recommend it! Buttery smooth

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey George,

      Buttery smooth! We like the sound of that, and couldn't be happier to hear your time with your new Xbox Elite Wireless Controller Series 2 has been an issue-free, upgraded experience. We're excited to receive your recommendation! Thank you for taking a few minutes from your day to share your thoughts with the community. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it!! The feature to change the toggles were an awesome feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product Xbox controller S 2 wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves this controller Granddad got 2 year Warranty for good measure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice people

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Local Best buy has courteous and very helpful staff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t trust open-box claims

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one I picked up was supposed to be Open-box in Excellent condition. However it was heavily used and abused. It was returned right away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the first generation model. Easy to get setup and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller!!!! Really good grips on the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my grandson. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent love the controller and the box and everything it brings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and more efficient makes a lot easier to control any game

    I would recommend this to a friend