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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16924 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 747 Showing 14,921-14,940 of 16,924 reviews
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    love the controller but not the quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    right out of the box, the right trigger was sticking. as much as I play shooters though, it's slowly going away. the left joystick has a different drift I've never experienced in a controller. after allowing the joystick to go neutral, it some times has a short lasting drift. mostly noticable on controlling an onscreen cursor. I bought the extended warranty just for this sort of thing but don't want to wait for the replacement. i love the controller, but it's horribly overpriced for the constant quality issues that haunt Xbox controllers. no complaints about best buy though!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great! Also being able to use it for xcloud is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Customation!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with very solid build and design!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be its comfortable design and optimized user interface, or more simply the in-game control and precision it offers, we're excited to hear you have been enjoying your time with your new Xbox Elite Wireless Controller Series 2. It's the perfect companion for next-generation gaming, no matter which titles you engage. We're glad you are pleased with your purchase! Thank you for sharing your feedback with the community, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product so much it's very easy to use!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be the optimized performance it hosts, or simply its ease-of-use, we're excited to be a beneficial addition to your home gaming setup. We're happy you love it! We're proud of the package we've put together, and are glad you've found it to suit your needs as a modern gamer. Thank you for sharing your thoughts! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design , the case is a nice addition and also well designed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Xbox Elite Wireless Controller Series

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Xbox Elite Wireless Controller Series 2 for Xbox One - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool joystick to play shooting and sports games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very goood, makes the game much easier. I would recommend this 100%

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rand,

      Thank you for recommending your new Xbox Elite Wireless Controller Series 2! We're thrilled that it has enhanced your game experience, too. We hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth worth the price definitely well made for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth the money if you’re a serious gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controlled

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller love all the adjustments I can make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product arrived in excellent everything is fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift from my son he absolutely loves it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be happier he loves it! We're proud of the experience hosted by your new Xbox Elite Wireless Controller Series 2, and the customizable interface and performance it provides our users. We're thrilled your son is enjoying their time with it! Thank you for taking a minute to share your story with the community. We appreciate it! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great my son plays all day long. I think he likes it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product definitely would recommend will be satisfied

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts. We are happy to hear you would recommend the Xbox Elite Wireless Controller Series 2. We hope you continue to enjoy it!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the price. Very easy and comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox contr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great to use, the under button take some time to get use to.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice when it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller to be able to keep up with mouse and keyboard players. Got the controller was blown away with it. Now 20 days after receiving it the left joystick doesn’t work right (delays, get stuck scrolling) the right joy stick has creep in it and it’s not the sensitivity checked all that. Bought the 2 year geek squad to protect or fix the $200 controller and when I called and asked they told me the best they could do was store credit. I would love to just exchange mine and hope it was a faulty make but don’t have that option. You would think for $200 it would last longer than 3 weeks and no it hasn’t been stalled or dropped or anything else just seems to be bad/thin wires that are going out.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. If it's not possible to exchange the controller through Best Buy, Xbox Support may be able to help! We recommend reaching out to Xbox Support for assistance under the controller's 90-day limited manufacturer's warranty from Microsoft here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing controller bang for your buck

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lasted 2 years until bumpers dont respond anymore

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great until it's not..

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good improvement coming from series one. Fits better in your hands. I would give it a 5 star but it started drifting 2 months after I got it. I'm sending it to Microsoft today for service. If you buy this, get the Best Buy service plan.

    I would recommend this to a friend