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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 751 Showing 15,001-15,020 of 16,928 reviews
  • Rated 5 out of 5 stars

    Great Shopping Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service was great. Product is exactly what I was looking for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels amazing and works great in the beginning, however after about two months the top rear paddles become temperamental and the left ThumbStick starts drifting. Other than the annoyance the rest of the controller works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product! So easy to use and everything I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller money can buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A worth upgrade to the series one. USB C, better grips, hair triggers A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this gift. He told me it’s “game changer”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller for extreme gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. I’m having fun with the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gamer kids. Much more control over game actions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox elite controller 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. It fells very sturdy, very well made.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Xbox Elite 2 Wireless Controller. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenager was so excited to receive this for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive when playing online against other people.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had controller drift right out of box. Unfortunate but good price I already took the controller apart and fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote so far, feels great and plays smooth.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eddie,

      We're happy to hear you are enjoying an issue-free performance from your new Xbox Elite Wireless Controller Series 2, and have found it to host both a comfortable user interface and reliable functionality. Thank you for taking a few minutes to share your story with the community! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    Best Buy Open box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box from Best Buy. Was open box said excellent condition, but it came a complete mess. Controller was greasy and bumpers were broke. Will never trust Best Buy open box again.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Mitch,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband for Christmas and he absolutely loves it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Excellent process for picking up the product

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Poor Quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but does not stand the test of time. Buttons stopped working after a couple of months of use. My first Series 1 completely failed. Great concept but shoddy quality build.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller for fast paced games! Love the features on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then the original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then the original just hope the handles hold up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very immersive controller for those gamers who love video games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    small fit for longer fingers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too small for my fingers to be hitting back small paddles above the longer ones. plus having to buy the accessories separate lol

    No, I would not recommend this to a friend